Connie Trejo

Informed customers promotion and special offer to increase sales MET personal team and company goals in customer service environment Anticipated needs and resolved problems to keep customers happy

Team Member/Cashier - Whataburger - Whataburger

(2023-08)

• Informed customers promotion and special offer to increase sales
• MET personal team and company goals in customer service environment
• Anticipated needs and resolved problems to keep customers happy
• Performing customer service, handling cash transaction, ringing up sales, honoring coupons, collect payment and giving appropriate change

Mail Sorter/Processor - UPSL LYNER STAFFING AGENCY - Austin, TX

(2021-04)

• Responded professionally to inquiries about lost or misdirected mail items
• sorted incoming mail by department location and redirect mail appropriately
• provided support during high-volume periods by distributing in timely manner
• operated portage meters and other mail equipment to bulk mailings
• ensured proper handling of confidential materials, including legal documents and personal files
• identified opportunities to streamline mailing process and improve efficiency within mailroom
• collected outgoing mail from various departments and prepared it for shipment

General Office Clerk - Mike Franklin Landscaping, TX - Mike Franklin Landscaping, TX

(2019-06 - 2023-01)

Variety of clerical and administrative including: data entry, filing, answering phones, and assisting clients and new customer, organized, and stores paperwork and invoices, electronic documents, schedule upcoming events, professional provide their colleagues and customers with photocopy of documents for distribution or for receipts, and invoices, locate documents when requested and maintained records of all documents.

Freight Associate - Home depot - Austin, TX

(2019-02 - 2022-12)

• Monitored inventory levels and shortages to management assisted customer in locating products, managing high-level merchandise
• interpreted packing lists, pick lists and planograms to properly stock merchandise products
• replenished out of stock items on sales floor, staged overstock and rotated products to prevent spoilage
• examined merchandise to determine correct tags and labels used
• utilized hand held devices to track inventory levels and update restock needs
• unload delivery trucks and organized inventory in stockroom