Constance Carr

Experienced in operations management and skilled in team leadership, problem-solving, and customer service. Proven track record of enhancing departmental efficiency and developing talent through effective staff management and policy implementation. Seeking a role as an Operations Manager to leverage expertise in streamlining processes and driving team success.

Operations Supervisor - Fedex - Rock Island, IL

(2019-09)

• Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
• Managed the daily operations of multiple departments to maximize efficiency.
• Developed talented team, participating in hiring, coaching, and performance management processes.

Order Picker - Honda - Davenport, IA

(2021-02 - 2021-05)

• Accurately picked orders from shelves and organized them for delivery.
• Attention to detail while ensuring quality control standards are met.
• Able to lift heavy objects up to 50 pounds or more.

Head house keeper - Baymont inn - Davenport, IA

(2012-06 - 2021-08)

• Assisted guests with special requests whenever possible, ensuring satisfaction at all times.
• Analyzed customer feedback surveys to identify areas needing improvement within the housekeeping department.
• Ensured compliance with safety regulations and best practices in accordance with OSHA guidelines.

GED - Scott community college