Customer Service Representative expert
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As a Loan Processor and appliance repair business owner, providing quality customer service has been at the core. I deliver premium, prompt service with a professional, friendly and patient attitude. There's nothing I love more than helping a customer find a solution that meets and exceeds their needs.
Being an active listener, understanding where the customer is coming from and having sincere empathy is extremely important in order to problem solve and form a relationship with the customer. In both of my professional roles, I handled customer disputes and escalations with professionalism and patience, whether if it was on the phone, through text, email mail or in person.
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San Antonio College some college
