Consuelo Ramírez

Processed HIgh Volume customer transactions Accurately and efficiently Maintained and balance cash drawer daily, ensuring accurate balanced end-of-day reportings Assisted customer with account inquiries,, demonstrating strong service standards and referrals

Bank Teller - First Bank - San Pablo

(2023-10 - 2024-12)

• Processed HIgh Volume customer transactions Accurately and efficiently
• Maintained and balance cash drawer daily, ensuring accurate balanced end-of-day reportings
• Assisted customer with account inquiries,, demonstrating strong service standards and referrals
• Collaborated with the team members to improve branch performance and customer satisfaction
• Follow strict cash handling and banking procedures in compliance with NMLS guidelines

Kingship Realty & Financing

(2019-02 - 2024-09)

• Explainead basic financing and loan process information
• Communicated professionally with clients and team members
• Scheduled appointments and followed up with clients
• Supported customer service needs and answered questions
• Worked in a professional and detail-oriented environment
• Helped organize documents, paperwork, and clientfiles
• Update applicant data in loan origination systems and files and disclosures adhere

Associated Degree - Business Administration and Finance - Contra Costa College (2001-02 - 2003-08)

Diploma - Wilson High School