Project Manager (Strategic Planning) - Froedtert Hospital - Milwaukee, WI
(2018-01 - 2022-12)
- Led end-to-end project management of a parking lot operational strategy supporting 6,000+ staff, including planning, stakeholder coordination, and execution oversight
- Managed MyChart application enhancement project for Froedtert providers, coordinating requirements gathering, vendor engagement, testing, and deployment to improve provider experience
- Directed new hire onboarding optimization initiative, overseeing cross-functional workflows to streamline processes and improve time-to-productivity
- Supported project planning and execution for Advance Care Planning initiatives, ensuring alignment with clinical and operational stakeholders
- Managed multiple integration workstreams during the Froedtert and ThedaCare merger, coordinating deliverables, timelines, and stakeholder alignment across systems and business units
- Led project support efforts for nursing compensation redesign impacting 3,000+ nurses and CNAs, including analysis, implementation planning, and change coordination
- Contributed to Project Soar ERP transformation (Infor to Workday) through structured project management support, including scope alignment, risk tracking, and cross-functional coordination
- Partnered in strategizing and developing a standardized new hire orientation program for APPs and physicians, resulting in the creation of a dedicated organizational role to support onboarding for 700+ new providers annually
- Selected as 1 of 7 system-wide representatives to evaluate and recommend a vendor for a new employee well-being and wellness survey initiative at Froedtert & ThedaCare Health
Network and VOIP Engineer - Froedtert Hospital - Milwaukee, WI
(2019-01 - 2023-12)
- Monitored, reviewed, and analyzed solutions to optimize network performance
- Defined and developed techniques and tools to support current and future capacity requirements, improving network sustainability
- Managed $2M of infrastructure, including purchase orders and licensing for equipment, hardware, and software– ensuring purchasing and maintenance were cost-effective
- Led configuration implementations, including development and testing of 10 business-critical systems, minimizing the number of production issues
- Developed, deployed, and documented maintenance/support plans for 30K network devices and software to enhance operational excellence and continuous improvement
- Worked with vendors to obtain and integrate new technologies, improving performance and introducing new features
- Supported 15K system end-users, ensuring zero error in account setup and network access
Black African American Business Resource Group Chair - Froedtert Hospital - Milwaukee, WI
(2018-01 - 2022-12)
- Designed a recruitment strategy that increased membership from 100 employees to 350 within 24 months
- Identified needs within minority populations across Milwaukee and revamped programming targets to address these needs, which increased outreach and Froedtert's presence as a leading force in diversity
- Participated in 30+ campus and community events, giving public lectures and leading panel discussions which promoted Froedtert as a community advocate
- Collaborated with Organizational Development to form a career development series for Froedtert Health
- Implemented health disparities panel series across the organization, bringing awareness to determinants of health to 250+ participants
Telecom Engineer - Froedtert Hospital - Milwaukee, WI
(2010-01 - 2019-12)
- Redesigned systems and processes by applying engineering principles, which saved $1M in project costs
- Led L2 support for 3K devices across a level 1 trauma center spanning Emergency Room, Radiology, and 25 in-person nurse units
- Analyzed system implementations to detect deficiencies, understand root causes, and develop solutions that decreased the number of incidents by 70% and improved overall customer experience
- Led product lifecycle for Vocera within Froedtert Hospital, a $1M platform enabling communication, workflow optimization, and operational efficiency for 11K users
- Employed data integrity for company and customer data, remaining 100% compliant with quality guidelines
Not specified - Froedtert Hospital - Milwaukee, WI
(2002-01 - 2023-12)
Multiple roles spanning 2002-Present
