Courtney Connally

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales Associate/Inbound Receiving Clerk - Lowes Home Improvement - Brighton, CO

(2024-04 - 2026-01)

• Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
• Assisted customers in locating products and addressing inquiries to enhance shopping experience.
• Monitored inventory levels, identifying discrepancies and communicating with management for replenishment.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.

Floor Coordinator/Key Holder/Backroom processor - HomeGoods - Westminster, CO

(2019-04 - 2022-12)

• Merchandised sales floor, provided excellent knowledge of store
• Opened and closed store
• Assigned all team members daily tasks
• Unloaded trucks and processed merchandise for store
• Inventory, price checks, labeling
• Trained new associate, provided excellent customer service

Associate of Science - Medical Assistant - Cambridge Community College (2007-01 - 2007-01)

High School Diploma - Arvada West High School (1999-01 - 1999-01)