Marketing, Sales, Design Customer Care and Recruiting
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Results-driven professional with extensive experience in human resources support, onboarding, employee relations, and administrative operations within senior living, real estate, and service industries. Proven ability to streamline processes, support recruitment efforts, and maintain compliance while delivering exceptional employee experiences.
Business Development / Senior Benefits Advisor at Amada Senior Care (2023-01 – Present)
Build and maintain partnerships to support client and employee engagement, track performance metrics, and coordinate community events and outreach initiatives.
Marketing & Communications Director / Office Support at Keller Williams Platinum (2021-01 – Present)
Lead onboarding of new agents, support daily office operations and policies, and coordinate training schedules and organizational systems.
Agent Support Specialist at Keller Williams Realty (2021-01 – 2021-12)
Managed office operations and supported onboarding processes, provided administrative and technical support to staff.
Recruiter / Agent Support Specialist at Teacher's Pension & Insurance Services (2019-01 – 2020-12)
Supported recruitment efforts and agent onboarding nationwide, developed materials and strategies to attract and retain talent.
Business Office Manager / Lead Receptionist at Lakeland Hills Senior Living (2008-01 – 2018-12)
Managed HR documentation, onboarding, and policy implementation, oversaw payroll support, accounts, and compliance processes, supervised staff and coordinated training schedules.
Bachelor's Degree in Graphic Design – Art Institute of Pittsburgh
