Courtney Pomerleau

Experienced Corrections and Behavioral Health professional with extensive background in secure correctional facilities, inpatient psychiatric care, crisis intervention, and medication administration. Skilled in maintaining safety in high-risk environments through de-escalation, behavioral observation, custody and control procedures, and trauma-informed care.

Corrections Officer at Moberly Correctional Center (2026-05 – Present)

• Maintain custody, control, and supervision of incarcerated individuals in a secure facility.
• Conduct security rounds, counts, searches, and enforce institutional safety procedures.
• Utilize de-escalation techniques to manage inmate behavior and prevent escalation.
• Document incidents and shift activity per correctional policy.

Certified Medication Aide (CMA/CMT) at Sturgeon Residential Care Facility (2025-12 – 2026-04)

• Administer medications per physician orders and state regulations.
• Monitor residents for behavioral and medical changes and report concerns.
• Maintain accurate medication records and compliance documentation.
• Support daily living activities and safe medication practices.

Behavioral Health Technician at Haven Behavioral Healthcare (2023-10 – 2025-10)

• Provided direct care for patients in acute psychiatric crisis in inpatient setting.
• Monitored behavior and documented clinical observations.
• Supported individualized treatment plans under clinical supervision.
• Responded to behavioral escalations using approved crisis intervention techniques.

Psychiatric Technician at Intermountain Health (2023-08 – 2023-10)

• Provided care in secure psychiatric treatment environments.
• Assisted with ADLs including hygiene, meals, and mobility.
• Administered medications under supervision.
• Responded to behavioral crises using safety protocols.

Psychiatric Technician at Southwest Idaho Treatment Center (2023-02 – 2023-08)

• Delivered direct psychiatric care in secure inpatient facility.
• Maintained structured therapeutic environment and monitored behavior.
• Assisted with ADLs and daily support needs.
• Responded to behavioral escalations using facility safety protocols.

Behavioral Health Technician at Haven Behavioral Healthcare (2022-01 – 2022-09)

• Provided direct care to psychiatric patients in inpatient settings.
• Supported treatment plan implementation and stabilization.
• Assisted with crisis intervention and de-escalation.
• Documented patient behavior and clinical changes.

Direct Care / Medication Technician at Various Employers (2017-01 – 2022-12)

• Provided care to elderly, disabled, and behavioral health clients.
• Assisted with ADLs, medication administration, hygiene, and meals.
• Observed and reported changes in condition.
• Maintained safe structured care environments.

Human Services Coursework – College of Western Idaho