Courtney Sim

Strategic public sector and communications professional with 15+ years of experience in statewide procurement, grants support, benefits administration, contract management, stakeholder engagement, and communications strategy. Proven ability to translate complex information into clear, accessible messaging while leading high-impact initiatives that improve operational efficiency, fiscal accountability, employee engagement, and community connection across New York State organizations.

Principal Court Analyst – Grants, Procurements & Contract Implementation at New York State Unified Court System (UCS) (2025-09 – Present)

• Manage statewide grants, procurement initiatives, and program oversight functions supporting court operations and justice-related programs.
• Oversee implementation and monitoring of statewide programs to ensure compliance with policy, funding requirements, operational benchmarks, and strategic objectives.
• Develop, monitor, and reconcile program budgets and multi-year funding plans to support responsible fiscal management and resource allocation across statewide initiatives.
• Utilize the New York Statewide Financial System (NYS SFS) to support procurement processing, financial tracking, budget oversight, reporting, and contract management activities.
• Work closely with frontline analysts and program staff to ensure accuracy, completeness, and timely submission of budget files, financial documentation, and program reporting materials.
• Develop and review RFPs, contracts, funding plans, reports, and executive-level communication materials.
• Translate complex procurement, grant, and program information into clear, user-friendly guidance for internal and external stakeholders.
• Collaborate cross-functionally with fiscal, legal, operational, and executive leadership teams to ensure consistent program administration and messaging across statewide initiatives.
• Monitor program performance metrics, track deliverables, and support continuous improvement efforts to strengthen efficiency, accountability, and service delivery.
• Support vendor selection, contract performance monitoring, financial analysis, and policy recommendations for leadership.
• Coordinate with internal and external partners to ensure grants, procurements, and statewide programs are properly documented, tracked, evaluated, and aligned with organizational goals.

Head of Benefits at New York State Unified Court System (UCS) (2025-06 – 2025-09)

• Oversaw statewide benefit programs including health, dental, vision, life, and supplemental offerings for a diverse workforce.
• Served as primary liaison with unions, carriers, HR leaders, and employees to resolve escalated issues and interpret contract language.
• Directed statewide communications related to employee benefits, including webinars, educational campaigns, and digital resources.
• Developed and delivered presentations simplifying complex benefit structures for diverse audiences.
• Led initiatives supporting benefit optimization, cost containment strategies, and compliance with regulations and policies.

Senior Benefit Specialist & Social Media / Communications Lead at CSEA Employee Benefit Fund (2022 – 2025)

• Oversaw 167 municipal and union contracts, ensuring renewal accuracy, fiscal compliance, and adherence to negotiated benefit provisions statewide.
• Led procurement review cycles including renewal pricing submissions, vendor proposals, cost-sharing evaluations, and contract amendments.
• Served as Social Media and Communications Lead for 2+ years, managing digital platforms and engagement strategies.
• Created statewide communication materials including newsletters, campaigns, presentations, branded content, and training materials.
• Managed Hootsuite scheduling and analytics to optimize reach and engagement.
• Conducted monthly utilization audits identifying billing discrepancies, cost trends, and eligibility issues.
• Collaborated with municipal HR departments, union officials, carriers, actuaries, and leadership to support contract interpretation, fiscal forecasting, and benefit design renewals.
• Delivered presentations and seminars translating complex benefits and policy information into accessible messaging for thousands across New York State.
• Developed standardized contract tracking tools and processes improving efficiency and reducing renewal delays.
• Received the Kim Hytko Achievement Award in recognition of leadership, member support, and community impact.

Office Manager / Executive Assistant at Village of Colonie (2014 – 2022)

• Directed daily office operations and supervised approximately 30 employees to ensure responsive municipal services.
• Managed purchasing, vendor contracts, budgeting support, and expenditure tracking while ensuring procurement compliance.
• Developed newsletters, public notices, and community communications to keep residents informed about services and initiatives.
• Managed internal and external communications and supported community engagement partnerships.
• Administered compliance-related programs including DOT drug and alcohol testing and water meter initiatives.
• Coordinated with schools, nonprofits, and civic organizations to support events and outreach efforts.

Bachelor of Arts in Public Relations – State University of New York at Oswego

Certificate in Labor Leadership Skills – Cornell University

Associate of Arts in Physical Education – Hudson Valley Community College