Craig Baumgarten

Software quality engineer with experience building and maintaining test automation, improving CI/CD reliability, and validating mobile, web, and backend systems.

Background includes manual and automated testing, release support, defect triage, and cross-functional work in Agile teams. Skilled in quality engineering practices, test strategy, automation frameworks, and production-focused quality delivery.

Software Quality Engineer - Mobile - TextNow - Waterloo

(2022-01 - 2025-01)

• Executed manual and automated testing across mobile and web platforms to validate product quality.
• Built and maintained feature test suites to improve regression coverage and release confidence.
• Strengthened CI/CD workflows to improve build reliability and reduce test-cycle friction.
• Partnered in Agile ceremonies, defect triage, and release planning to support on-time delivery.
• Contributed to quality tooling and test process improvements across distributed engineering teams.

Long Term Substitute - Web Development / Digital Art - DaVinci Academy of Science and the Arts - Ogden, UT

(2021-01 - 2021-05)

• Delivered HTML, CSS, and digital media instruction to high school students during a temporary teaching assignment.
• Maintained course continuity by guiding students through planned curriculum after a midterm transition.
• Supported student learning in web development fundamentals through hands-on classroom instruction.

Software Engineer II - PubNub - San Francisco, CA

(2017-01 - 2020-01)

• Developed microservices that extended real-time platform capabilities for event-driven product features.
• Engineered backend services for secrets management, authentication, and developer-facing platform workflows.
• Supported CI/CD systems and release operations for serverless-style product infrastructure.
• Refactored customer-facing Node.js framework components and improved technical documentation quality.
• Led production issue triage and coordinated fixes to improve customer experience and platform stability.
• Directed contractor collaboration across global teams for documentation and website modernization initiatives.
• Helped deliver public website backend improvements using Node.js, React, and Contentful-based workflows.

Software Engineer in Test - PubNub - San Francisco, CA

(2015-01 - 2017-01)

• Implemented CI/CD capabilities for multi-team engineering initiatives to improve delivery efficiency.
• Built quality-focused software for distributed real-time microservices in an event-streaming environment.
• Served as Scrum Master to improve team workflows, feedback loops, and release execution.
• Applied Python, Bash, JavaScript, Jenkins, Git, and test automation practices to strengthen product quality.
• Performed debugging, black-box testing, and mobile-focused validation across evolving platform features.

Automation / QA Engineer - Aether Things - San Francisco, CA

(2014-01 - 2015-01)

• Led mobile application testing across iOS and Android products in a fast-paced startup environment.
• Built a continuous integration workflow to support recurring validation and daily test execution.
• Managed remote contractors and guided development of a mobile automation framework.
• Applied Appium, Python, Selenium, and debugging skills to improve test coverage and issue detection.

Student Researcher - Texas A&M Engineering Experiment Station - College Station, TX

(2014-01 - 2014-01)

• Investigated detector efficiency through software analysis and hands-on engineering problem solving.
• Resolved software and mechanical issues affecting system performance and experimental reliability.
• Modeled detector rack designs to support mobile operations and reduce background radiation exposure.

Radiation Technician - Radiation Health and Safety - College Station, TX

(2013-01 - 2014-01)

• Performed contamination surveys in laboratories using radioactive materials and supported safety compliance.
• Conducted detector testing, calibration checks, and system interlock verification activities.
• Managed radioactive material handling, records, and waste processes in line with lab safety standards.

Bachelor of Science - Nuclear Engineering; Minors in Mathematics and Radiological Health Engineering. - Texas A&M University (2010-01 - 2014-01)