Senior technical editor and content manager
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I’m a senior technical editor with deep experience shaping clear, accurate, and customer‑focused content for cloud technologies, developer experiences, and large‑scale documentation platforms. I help transform complex technical concepts into accessible, useful content for all customer types. I have often been the final review before content was made available to external customers. Advocating for customers through editing is the core of my work.
My background spans many AWS services, Windows Server, and identity and security technologies. I have edited high‑visibility technical content, API docs, security guidance, UX copy, and countless documents intended for internal customers. I often find myself learning technologies as I edit content about them.
In the last year, AI has become an essential part of my work, especially when editing highly technical blog posts. I’m skilled in modern publishing systems including GitHub, AEM, WordPress, and SharePoint.
I thrive in cross‑functional environments and work with product teams and content strategists to elevate editorial quality and the customer experience. I also bring strong editorial judgment and meticulous attention to detail.
Specialties: Technical editing, cloud content, content strategy, editorial leadership, analytics‑driven content optimization, customer focus, and insistence on the highest standards.
Accomplished senior technical editor with more than 23 years of experience driving content excellence across Fortune 500 technology companies. Proven expertise in managing high-impact technical documentation, blogs, and digital content strategies for Amazon Web Services (AWS) and Microsoft platforms. Recognized for building and scaling award-winning content programs that achieved a #1 ranking, exponential growth, and more than 31 million annual page views.
Expert in AWS Cloud content, developer documentation, content operations, and social media engagement. Known for autonomous execution, exceptional editorial judgment, and collaborative partnerships with product teams.
My background spans many AWS services, Windows Server, and identity and security technologies. I have edited high‑visibility technical content, API docs, security guidance, UX copy, and countless documents intended for internal customers. I often find myself learning technologies as I edit content about them.
In the last year, AI has become an essential part of my work, especially when editing highly technical blog posts. I’m skilled in modern publishing systems including GitHub, AEM, WordPress, and SharePoint.
Master of Arts, American literature | Northeastern University, Boston, MA | 1992–1994
Certificate, Technical Writing and Editing | University of Washington, Seattle, WA | 1997–1998
Bachelor of Arts, English | Whitworth College, Spokane, WA | 1984–1988
