Human Resources Coordinator - Lowe's - San Francisco, CA
(2017-11)
- Screened all applicants based on qualifications and backgrounds to meet and exceed standards
- Followed up on notable applicant sourced via events and job fairs
- Arranged interviews between employers and job candidates
- Scheduled over 20 interviews per week
- Operated and maintained applicant tracking and candidate management systems
PSI - Lowe's - San Francisco, CA
(2016-11 - 2017-11)
- Liaison between customers, management, and sales team to better understand customers home improvement needs
- Responded to customer requests for products, services, and company information
- Maintained customer satisfaction by addressing customer needs and resolving problems and concerns
Head Cashier - Lowe's - San Francisco, CA
(2015-08 - 2016-08)
- Helped customers complete purchases, locate items, and join rewards programs to promote loyalty, satisfaction, and sales number
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Performed store opening, closing, and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
- Oversaw a group of 60 cashiers and service staff, supervising performance, correcting problems, and boosting efficiency to provide excellent customer service
