Crystal Mata

Reliable and detail-oriented housekeeping professional with strong experience in hospitality and customer service. Known for maintaining clean, organized spaces in fast-paced environments while ensuring guest satisfaction. Strong teamwork, communication, and leadership skills with a commitment to high-quality service.

Housekeeper at Vagabond Inn (2024-06 – Present)

Maintain guest rooms and common areas to high cleanliness standards while responding quickly to guest needs

• Maintain guest rooms and common areas to high cleanliness standards
• Respond quickly to guest needs to ensure satisfaction
• Complete daily assignments efficiently

Housekeeper at Hampton by Hilton (2023-01 – Present)

Clean and organize high-traffic hotel areas while delivering excellent guest service and following strict sanitation guidelines

• Clean and organize high-traffic hotel areas
• Deliver excellent guest service
• Follow strict sanitation guidelines

Housekeeper / Acting Supervisor at Fairfield Inn & Suites (2021-02 – Present)

Promoted to supervisor within one month; lead team operations on assigned shifts and ensure rooms meet quality standards

• Promoted to supervisor within one month
• Lead team operations on assigned shifts
• Ensure rooms meet quality standards