Cydney Thomas

Delivered technical and operational support for developers, designers, and creative teams. Troubleshot hardware and software issues to minimize downtime and maintain workflow continuity. Managed multiple support requests while maintaining service quality and response efficiency

Technology Assistant at Creative Media Industries Institute (2024-08 – 2025-05)

• Delivered technical and operational support for developers, designers, and creative teams.
• Troubleshot hardware and software issues to minimize downtime and maintain workflow continuity.
• Managed multiple support requests while maintaining service quality and response efficiency

Host/ Server/ Bartender at Jinya Ramen Bar (2024-09 – Present)

• Coordinated reservations and customer flow using Yelp Guest Manager to improve operational efficiency.
• Resolved guest concerns and accommodated special requests to maintain customer satisfaction.
• Managed competing priorities in a high-volume hospitality environment while maintaining service standards.

Reception/ Floor Staff at Museum of Illusions Atlanta (2023-05 – 2024-09)

• Managed front desk operations, visitor services, and administrative support activities.
• Supported content and marketing initiatives through photography and mobile media operations.
• Assisted scheduling and operational coordination to enhance daily visitor experience.

President | Marketing Director | Communications Coordinator at Linguistics Society at Georgia State University

• Led organizational communications and coordinated member engagement initiatives.
• Developed promotional campaigns that increased participation and strengthen visibility.
• Coordinated events and cross-functional communication among student leaders and campus staff.

Public Relations, Community Service, and Social Media Committee Member at Sigma Gamma Rho Sorority, Inc.- Omicron Gamma Chapter/ GSU National Pan-Hellenic Council

• Coordinated service projects and philantrophic events that supported community organizations and increased member involvement.
• Created engaging social media content and promotional materials to increase awareness of chapter programs and events.

Bachelors of Arts in Journalism – Georgia State University