Cynthia

Motivated healthcare professional with clinical and administrative experience in women's health and specialty medical settings. Skilled in patient communication, appointment scheduling, electronic medical records, insurance verification, and supporting fast-paced healthcare teams. Known for professionalism, strong bedside manner, organization, and adaptability. Seeking an opportunity to continue growing within the healthcare field while providing exceptional patient care and front desk support.

Patient Care Coordinator - Optum Pediatric Ophthalmology and Strabismus - Great Neck, NY

(2021-06 - 2024-08)

• Managed electronic medical records and verified patient insurance eligibility.
• Coordinated patient scheduling, referrals, and physician orders in a fast-paced specialty office.
• Assisted patients with appointment questions and maintained professional phone communication.
• Maintained organization and efficiency while multitasking in a high-volume clinical environment.
• Supported physicians and staff to ensure smooth daily office operations and patient flow.

Ultrasound Tech - New York Gynecology Surgery & Endometriosis - Bayshore, NY

(2026-04 - 2026-05)

• Assisted with patient care and workflow in a busy women's health practice.
• Maintained professional communication with patients and healthcare staff throughout examinations.
• Documented patient information accurately while following HIPAA guidelines and office protocols.
• Supported physicians and staff in maintaining efficient patient scheduling and clinical flow.

Ultrasound Intern - Garden OB/GYN - Commack, NY

(2025-10 - 2026-01)

• Assisted with patient preparation and intake during obstetric and gynecologic appointments.
• Maintained patient comfort and professionalism throughout examinations.
• Accurately documented imaging information and patient records for physician review.
• Worked closely with providers and office staff in a fast-paced clinical setting.

Retail Sales Associate & Customer Service Representative - Solstice - Queens, NY

(2019-06 - 2021-06)

• Provided exceptional customer service in a high-traffic retail environment.
• Assisted customers with purchases while maintaining strong communication and professionalism.
• Operated POS systems and maintained organized merchandise displays.

Diagnostic Medical Sonography - New York Medical Career Training Center (2026-03)

A.S. - Health Science - New York City College of Technology (2022-06)