Cynthia Weickenand

Community Partnerships: Spearhead outreach and strategic partnership development with hospitals, SNFs, ALFs, and physician practices across Tulsa and Northeast Oklahoma to identify appropriate patients and expand hospice access.

Clinical Care Transitions: Coordinate directly with clinical teams, administrative staff, and referral sources to streamline patient onboarding and ensure seamless transitions to end-of-life care.

Hospice Education: Deliver educational programs and resources to healthcare providers, facility staff, and families regarding hospice eligibility, care protocols, and supportive services.

Community Liaison - Frontier Hospice

(2026-07)

• Community Partnerships: Spearhead outreach and strategic partnership development with hospitals, SNFs, ALFs, and physician practices across Tulsa and Northeast Oklahoma to identify appropriate patients and expand hospice access.
• Clinical Care Transitions: Coordinate directly with clinical teams, administrative staff, and referral sources to streamline patient onboarding and ensure seamless transitions to end-of-life care.
• Hospice Education: Deliver educational programs and resources to healthcare providers, facility staff, and families regarding hospice eligibility, care protocols, and supportive services.

Liaison & Account Executive - Dynamic Wound Care - North Tulsa & Northeast Oklahoma Territory

(2025-10 - 2026-04)

• Project Leadership: Spearheaded initiatives to expand service offerings in underserved regions, coordinating between clinical teams, referral sources, and administrative staff to ensure seamless project execution.
• Stakeholder Management: Built and maintained relationships with key decision-makers at hospitals, skilled nursing facilities, and physician groups, ensuring alignment on project goals and timelines.
• Process Optimization: Developed and implemented tools to improve referral tracking and patient transition workflows, reducing delays by 20%.
• Training & Change Management: Led educational sessions for medical staff on new wound care protocols, ensuring smooth adoption and compliance.

Hospice Liaison - Elara Caring - Tulsa, OK

(2025-08 - 2025-10)

• Referral Partnerships: Built strong relationships with SNFs, ALFs, hospitals, and physician offices to identify appropriate hospice patients and increase referral volume.
• Clinical Pre-Screening: Collaborated with nurses and social workers to review eligibility, gather documentation, and ensure smooth transitions to hospice care.
• Hospice Education: Provided education to facility staff, families, and community partners on hospice philosophy, services, and symptom-management benefits.
• Admission Coordination: Worked closely with the admissions team to expedite evaluations, communicate needs, and support urgent or same-day admissions.
• Territory Activity: Managed daily outreach, tracked referral trends, and maintained consistent visibility across assigned facilities.
• Family Support: Guided families with empathy, helping them understand hospice options and navigate emotional conversations.

Account Executive – Home Health - Traditions Home Health - Tulsa, OK

(2024-07 - 2025-08)

• Territory Coverage: Managed the McAlester and surrounding areas territory for approximately 6 months before being assigned to cover the primary Tulsa Metro area.
• Referral Network Expansion: Increased referral volume by 25% through targeted outreach and strategic partnership development with hospitals and assisted living facilities.
• CRM Management: Utilized Salesforce to track referral sources, manage follow-ups, and analyze performance metrics to drive continuous improvement.
• Cross-Functional Collaboration: Worked closely with clinical and administrative teams to streamline patient onboarding and improve care coordination.

Senior Healthcare Specialist - Konica Minolta Healthcare Americas - OK

(2022-07 - 2024-07)

• Healthcare IT Solutions: Delivered and supported medical imaging systems, coordinating installations, training clinical teams, and troubleshooting technical issues.
• Project Coordination: Managed multiple concurrent projects, ensuring on-time delivery and client satisfaction.
• Technical Training: Developed and conducted training programs for clinical staff, improving system adoption and reducing support requests by 30%.

Master’s Degree - Information Systems - University of Phoenix