Cynthia Windom
Payment Desk Specialist
Talent
Milwaukee, WI 53224Member since August 5, 2026
Payment processingPayment reconciliationCustomer complaint resolutionData entryMicrosoft WordAdministrative experience10 key typingPhone etiquetteGreeting customersMail processingScanningPhotocopyingDocumentation reviewConfidential information handlingTime managementProduct knowledgeOrganizational skillsMicrosoft OfficeCash handling
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Payment processingPayment reconciliationCustomer complaint resolutionData entryMicrosoft Word
About
Reliable detail-oriented Data Entry Clerk with over 5 years of combined experience in Office Administration, call center operations, customer service, cash handling. Dedicated to ensuring efficiency, accuracy and confidentiality in all tasks.
Experience
Payment Desk Specialist - Axon Advisors Temp Agency/ Duncan Solutions - Milwaukee, WI
(2025-10 - 2026-07)
- Provided assistance to team members in various tasks and answered general questions regarding citation payment options
- Completed and reconciled daily cash, credit, and check reports, maintaining accurate financial records
- Organized documents for efficient retrieval and reference and scheduled court appointments for citation dispute
- Indexed and scheduled court appointments for citation disputes, ensuring timely resolution of cases
- Compiled and balanced daily cash, credit, and check records and reconciled daily cash, credit and check reports
Remittance Data Entry Keyer - FIS - Brown Deer, WI
(2024-03 - 2025-07)
- Accurately input customer invoices and transactions into database
- Performed clerical duties, including filing and managing documents
- Ensure strict confidentiality of sensitive information
- Completed tasks within daily deadlines in fast pace office environment
Office Assistant/Cashier - City of Milwaukee - Milwaukee, WI
(2017-09 - 2023-10)
- Answered and directed incoming phone inquiries to appropriate departments, enhancing communication efficiency.
- Provided information to walk-in customers regarding City of Milwaukee services, ensuring their needs were met promptly.
- Collected cash and negotiable instruments for invoice payments, contributing to accurate financial transactions.
- Sort, process and distribute incoming mail
- Organized and maintained files for efficient retrieval, photocopying and scanning
Remittance Processor - U.S. Bancorp - Milwaukee, WI
(2011-06 - 2017-10)
- Processed and deposited check with invoices
- Copied, logged, and scanned supporting documents for record-keeping
- Performed data entry and check encoding to ensure accurate transaction records
- Sorted incoming mail for efficient distribution to departments
- Sorted and distributed incoming mail
Education
Some College - Medical Administration Specialist - Milwaukee Area Technical College (2019-12)
Skills
Payment Desk Specialist
