PROJECT MANAGER - HRHD Development and Construction Company
(2019-12 - 2026-03)
- Managed renovation projects from planning through completion while maintaining project schedules and budgets.
- Coordinated subcontractors, vendors, and suppliers to ensure project milestones and service expectations were met.
- Handled client communications, responding to questions, project updates, and service concerns.
- Assisted with billing documentation, invoices, and cost tracking for project expenses.
- Implemented an inventory tracking system to improve material management and reduce waste.
INVENTORY AUDITOR - Lee's Fifth Avenue
(2019-03 - 2019-08)
- Conducted detailed inventory audits to ensure accurate stock records and reduce discrepancies.
- Worked with warehouse and store teams to improve stock replenishment and inventory processes.
- Reviewed inventory data and reports to support accurate ordering and stock levels.
- Maintained accurate records and documentation to support inventory control and operational reporting.
STORE MANAGER - Big Chat Mobile and Wireless Accessories
(2017-07 - 2018-12)
- Managed daily store operations including customer service, inventory management, and staff supervision.
- Handled customer inquiries, service concerns, and product issues to ensure positive customer experiences.
- Processed sales transactions, payments, and billing while maintaining accurate financial records.
- Monitored sales trends and product performance to improve inventory and merchandising decisions.
- Trained staff on customer service standards and efficient store operations.
OPERATIONS MANAGER - Dencum Auto Parts and Alignment
(2016-01 - 2017-07)
- Oversaw daily operations including inventory control, purchasing coordination, and service workflow management.
- Assisted customers with service inquiries, order questions, and product availability.
- Managed vendor communication, purchasing orders, and billing documentation.
- Conducted operational audits to identify inefficiencies and improve accuracy and productivity.
- Implemented a digital tracking system to improve inventory and service record accuracy.
ENTREPRENEUR/RETAIL OWNER - Tiny Hands Clothing Limited
(2014-03 - 2017-06)
- Managed all aspects of retail business operations including customer service, sales, inventory, and purchasing.
- Processed transactions, tracked sales records, and maintained accurate billing and financial documentation.
- Established strong customer relationships through responsive service and personalized shopping support.
- Monitored sales trends and adjusted inventory selections to meet customer demand.
- Maintained financial records and managed accounts to support business performance.
LOGISTICS SUPERVISOR - MZ Holdings
(2008-11 - 2014-10)
- Supervised logistics and inventory operations to ensure accurate stock management and timely deliveries.
- Coordinated dispatch schedules and shipment tracking to maintain service reliability.
- Responded to internal and client inquiries regarding shipments, orders, and delivery timelines.
- Maintained operational reports and documentation related to inventory and logistics activity.
- Trained staff on inventory procedures and operational workflows.
ADMINISTRATIVE SUPPORT - Vintage Retailers
(2007-07 - 2008-11)
- Performed clerical duties, including organizing letters, memoranda, invoices, and general office documentation.
- Operated office equipment and completed data entry.
- Assisted with billing and bookkeeping, including processing client invoices, supplier payments, and monitoring accounts receivable.
- Provided customer service and substituted for cashiers as needed.
- Supported purchasing and inventory tasks, analyzing stock levels and coordinating with suppliers.
