Deli Clerk - Publix - Gulf Breeze, FL
(2017-12)
- Provided exceptional customer service by assisting customers with their deli orders and answering any questions they had
- Prepared and served a variety of deli meats, cheeses, salads, and sandwiches according to customer preferences
- Maintained cleanliness and organization of the deli counter, ensuring a safe and sanitary work environment
- Managed inventory levels by monitoring stock levels, rotating products, and placing orders as needed to ensure availability for customers
- Adhered to all food safety regulations including proper storage temperatures, labeling requirements, and expiration dates
- Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
- Maintained knowledge of product offerings including ingredients, allergens, nutritional information, and preparation methods for informed recommendations to customers
- Promoted to full-time associate within the company so when a manager is not present I would be considered the AIC (associate in charge)
- One of the top workers in the kitchen setting ensuring product was always put out and done correctly in a timely manner
- Currently in the "contender program", a program that helps select the next assistant/department managers for each department. I received a high pass on the exam for this program which is the highest level of passing you can have for such exam
Assistant Manager - IHOP - Gulf Breeze, FL
(2017-03 - 2017-12)
Sales Associate - Tilly's - Pensacola, FL
(2016-06 - 2017-03)
- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Received employee of the month within first month of working at the store
- Knew the ins and outs of the POS system and was regarded as one of the best members on the team at working them efficiently and fast
- Merchandised the sales items making sure everything was priced exactly according to the planogram
