Dana Bradford

10 years' experience working in the customer service industry with over a year of clerical support knowledge. Competent at managing responsibilities in a high-volume atmosphere. Skilled at interacting with customers of all socioeconomic backgrounds. Enthusiastic, dependable, self-motivated.

Quality Assurance Inspector at Unicor (1998-01 – 2019-12)

• Operated equipment in accordance with all policies, regulations, procedures to ensure safe and productive.
• Performed inventory control by accurately counting and weighing products to prevent incorrect shipment and physical inventory discrepancies.
• Assembled customer orders from stock and placed orders on pallets and shelves. Entered records via computer.
• Operated material handling equipment and a radio controlled scanner to record materials received and distributed.
• Resolved inventory problems, including receiving, pallet labeling and replenishment issues.
• Verified the receipt of incoming products (including the size, quantity, and quality of the orders).
• Cleaned the warehouse by dumping trash and picking up damaged product.
• Operated powered industrial equipment to move pallets or merchandise to designated areas.

Tow Truck Driver at Discount Towing (1990-01 – 1998-12)

• Answered distress calls for accidental and abandoned vehicles
• Inspected and maintained vehicle supplies and equipment
• Operated tow vehicles and computer related equipment in order to reach service destination
• Reported any delays in reaching service destinations
• Performed maintenance on vehicles as instructed
• Towed vehicles to workshops and dumps or as instructed
• Completed paperwork in terms of call logs, battery invoices and cash receipts

Stock Chart Analysis Training – Herlong Adult School

Associate of Art in Business Management – Lasson Community College

General Education – Compton High School