Social Service Job Trainee - Hunger Free America
(2026-01)
- Participating in a 16-week workforce training program focused on professional soft skills, digital literacy, and foundational social services practice
- Trained in public benefits access, including conducting SNAP screenings, supporting enrollment assistance, and connecting individuals to community resources
- Developing job readiness skills through resume development and interview preparation
Customer Service Representative - Yellow Taxi Cab Association
(2025-03 - 2025-12)
- Answered, screened, and directed high-volume incoming calls with professionalism and accuracy
- Entered and maintained customer and dispatch information in the computer-aided dispatch (CAD) system
- Provided customer support while coordinating timely communication between callers and drivers
Professional Caretaker - Right at Home of Chicago
(2024-02 - 2024-11)
- Welcomed clients and supported scheduling and front desk coordination
- Maintained records, updated forms, tracked time and leave information, and supported database upkeep
- Assisted clients with daily living activities, transportation coordination, and individualized support
- Supported client engagement through social and wellness activities while maintaining professionalism and confidentiality
Administrative Assistant - The Liberty Group, Incorporated
(2023-01 - 2023-10)
- Managed office supply inventory and coordinated ordering of materials and equipment
- Processed invoices, expense reports, and routine administrative documentation
- Created and maintained organized physical and electronic filing systems
- Supported daily office operations through data entry, document management, and administrative support
