Scrum Master | Project Management
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With a strong background in customer relations, CRM databasing and project management, I am confident in my ability to contribute effectively to your team. In my role as a Membership Acquisition Specialist at a concierge doctor service, I excelled in client communication, and document review. I was responsible for proofreading and editing press releases and other documents, ensuring accuracy and clarity. My collaboration with clients ensured their satisfaction and trust in our services. Moreover, I played a key role in membership acquisition, managing pertinent patient info via SalesForce, coordinating membership materials, and assisting in media relations and public affairs initiatives. During my tenure as a Tech Engineering Admin at Aerospec, I honed my project management and administrative skills. Following my certification as a Scrum Master, I facilitated daily stand-ups, sprint planning, and retrospectives, ensuring seamless team coordination and project progression. My ability to maintain detailed project documentation and manage meeting logistics has been instrumental in streamlining processes and enhancing team productivity. As a Public Affairs Intern at Fiona Hutton & Associates, I developed a keen eye for media monitoring and analysis. I researched and compiled daily clip reports, keeping clients updated on relevant news and media coverage. My opposition research efforts provided valuable insights that informed strategic project decisions. Additionally, I created and maintained comprehensive media exposure optimization using tools like Excel, TVEyes, and Cision My diverse experience has equipped me with a versatile skill set, including project management, media analysis, client communication, and membership acquisition. I am confident that my proactive approach, attention to detail, and ability to work collaboratively will make me a valuable asset to your team.
University of California, Santa Barbara | Bachelor's Degree in Media Studies