Prasanna Madhava

Dynamic and experienced Program and Technical Project Manager with 20+ years of progressive experience and 15+ years leading cross-functional teams in digital transformation, modern web applications, and composable architecture. Proven track record of leading large-scale technology initiatives for global businesses, delivering 20% increase in operational efficiency through strong process methodology and optimized workflows. Expert in MACH principles (Microservices, API-first, Cloud-native), Waterfall, Agile/SAFe methodologies, DevOps/CI/CD, and Business Relationship Management (BRM).

Skilled in managing geographically distributed teams and working with cross-functional stakeholders across healthcare, retail, telecom, media, and public sectors. Recognized for enhancing project functionality through redesign of web interfaces using modern frameworks including React, .NET Core, and Java-based solutions. Committed to good governance, adhering to Waterfall and Agile methodologies.

• Spearheaded digital transformation initiatives delivering composable, cloud-native applications incrementally, reducing operating costs and enabling scalable, API-first architectures
• Implemented cross-team features based on customer support call data analysis, resulting in 30% reduction in support call volumes while ensuring compliance with relevant laws, regulations, and industry standards
• Successfully rescued a $5M troubled custom software project, re-architecting monolith to microservices architecture, turning it around and ensuring successful completion with 40% faster delivery cycles
• Introduced and executed automation and business process automation initiatives, resulting in $8M in significant savings through modern DevOps practices and CI/CD pipeline implementation
• Optimized project operations by distributing teams across multiple geographical locations, improving cost margins by 30% and reducing project delivery time by 40% through efficient resource allocation and agile delivery models
• Leveraged Gen AI and modern technologies including Microsoft Copilot, AI/ML, big data, cloud computing, and IoT to streamline processes, enhance productivity, and achieve better project outcomes with data-driven insights
• Led digital transformation projects integrating modern technologies into all aspects of business operations, reshaping processes, and enhancing value delivery through composable architecture patterns
• Managed product lifecycle processes including Bills of Materials (BOMs) and Engineering Change Orders (ECOs), collaborating with engineering, supply chain, and operations teams for smooth product transitions
• Successfully delivered projects across multiple domains including healthcare, retail, telecom, media, and mobile applications, involving technology and business application solutions in large-scale multi-platform systems environments

• Master of Business Administration (Executive) in Personnel Management, Symbiosis University, India (2003)
• Bachelor of Electronics, Bangalore University, India (1995)
• Certifications & Training: Project Management Professional (PMP), Scrum Master Certified, SAFe Program Consultant (SPC)
• Perusing Generative AI Overview for Project Managers Certifications