Daniel Vasquez
IT Support, Cybersecurity Analyst, Network Technician, SOC Analyst (Entry-Level)
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About
I am a dedicated and resilient professional with experience in education, customer service, and community leadership. After being released from Rio Grande City Grulla I.S.D. due to a district-wide Reduction in Force (RIF), I made the strategic decision to return to college to complete my degree and transition into a technology-driven career. Strong background in investigation, documentation, and problem-solving from roles in education and legal support.
Bilingual communicator with proven ability to manage sensitive data, analyze complex issues, and adapt quickly in fast-paced environments. Currently completing advanced coursework in cybersecurity, networking, and programming to transition into a technical role.
Experience
Truancy Secretary (Officer) - Rio Grande City Grulla Independent School District - Rio Grande City, Texas
(2021-05 - 2025-06)
At my assigned campuses, I was able to accomplish:
- A reduction in truancy cases by 15% through consistent follow-ups and early-intervention strategies.
- Managed attendance records for 1,200+ students, ensuring accuracy and compliance.
- Coordinated communication with 50–80 families weekly to resolve attendance issues.
Legal Assistant - Alvarez Law Firm, RGC - Rio Grande City, Texas
(2018-01 - 2021-05)
- Communicated with a diverse customer base in English and Spanish, accurately assessing needs and delivering compassionate, solution-focused support
- Resolved difficult customer situations with empathy and professionalism, consistently de-escalating tense interactions and guiding customers toward effective solutions
- Navigated multiple computer systems, databases, and word-processing platforms simultaneously to deliver efficient, accurate, and high-volume multitasking support
- Prepared legal research and case materials while maintaining organized calendars, schedules, and administrative workflows to support daily operations
Education
Bachelor of Applied Technology (BAT) - Computer and Information Technologies - South Texas College (2026-12)
Associates of Applied Science - Information Systems - South Texas College (2024-05)
