Contents Estimator at Parker Young Constructions (2021-10 – 2026-02)
Perform detailed on-site inspections and generate accurate estimates using Xactimate while managing the full bidding process.
- Perform detailed on-site inspections to assess property damage, documenting findings through high-quality photography and precise measurements
- Utilize Xactimate to generate accurate, competitive estimates for labor, materials, and equipment
- Manage the full bidding process, ensuring all estimates are submitted for carrier/client approval within required timeframes
- Act as a technical liaison for property owners and insurance adjusters, translating complex restoration plans into easy-to-understand financial reports
- Coordinate with Project Managers to ensure executed work stays within budget and meets local safety regulations
- Process change orders and supplements efficiently to prevent project delays during the production lifecycle
Contents Manager at Parker Young Constructions (2012-01 – 2021-10)
Directed the contents division for a high-volume restoration branch, overseeing inventory documentation and leading a team of technicians.
- Directed the contents division for a high-volume restoration branch, overseeing inventory documentation and warehouse stock levels
- Streamlined pack-out, cleaning, and pack-back workflows to improve turnaround times and reduce claims for damaged items
- Served as the primary point of contact for insurance adjusters and customers, resolving concerns and maintaining a high customer satisfaction rating
- Led and mentored a team of mitigation and contents technicians, fostering a culture of continuous improvement and operational efficiency
- Conducted rigorous quality control re-inspections to ensure all finished projects met company and industry standards
Contents Supervisor at Parker Young Constructions (2003-12 – 2012-01)
Supervised day-to-day contents operations and managed end-to-end restoration of personal property with compliance oversight.
- Supervised day-to-day contents operations, including scheduling technicians and overseeing specialized cleaning processes
- Managed the end-to-end restoration of personal property, including electronics, textiles, and fine art, by collaborating with internal staff and specialty vendors
- Ensured 100% compliance with OSHA standards and internal safety policies across all job sites
- Prepared initial job estimates and provided daily progress updates to clients and stakeholders to ensure transparency
