Danielle Cornelison

Greeted clients and their pets, creating a welcoming environment. Managed patient records using electronic health record systems accurately. Processed payments and handled transactions with attention to detail.

Front Desk Associate at Pebble Maryland animal hospital (2025-08 – 2026-03)

• Greeted clients and their pets, creating a welcoming environment.
• Managed patient records using electronic health record systems accurately.
• Processed payments and handled transactions with attention to detail.
• Coordinated communication between clients and veterinary staff effectively.
• Maintained cleanliness and organization of the reception area consistently.
• Provided information on services offered, promoting client engagement warmly.
• Greeted customers warmly and made them feel welcome.
• Maintained an organized reception area and ensured that all guests were attended to promptly.
• Performed data entry into computer systems to maintain accurate records of customer information.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Resolved any customer complaints or issues in a timely fashion following established protocols.
• Greeted and checked in guests, ensuring a positive first impression and providing excellent customer service
• Managed high call volume, efficiently handling inquiries, reservations, and guest requests
• Maintained accurate records of room availability and guest accounts using computerized systems

Kennel Attendant at Buffalo springs animal hospital (2025-01 – 2025-03)

• Fed and monitored animals in care at Buffalo Springs animal hospital.
• Cleaned and maintained kennel areas for hygiene and comfort.
• Assisted veterinary staff during examinations and treatments of animals.
• Observed animal behavior and reported concerns to the medical team.
• Provided socialization and exercise for dogs on daily walks.
• Maintained accurate records of animal feeding and health observations.
• Followed safety protocols to ensure a secure environment for animals.
• Followed safety protocols when handling large or aggressive animals.
• Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
• Cleaned and sanitized kennels, cages, runs, and play yards.
• Stayed on top of laundry, sweeping and disinfection protocols.
• Provided tender loving care to all animals in the facility.
• Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
• Kept accurate records of animal care activities such as feedings, treatments, bathing.
• Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.

Canine coach at Dogtopia (2024-01 – 2024-04)

• Utilized positive reinforcement techniques to encourage desired behaviors and discourage unwanted behaviors
• Implemented effective socialization strategies to help dogs adapt to new environments and interact with other animals
• Made sure dogs had water when playing
• Kept a safe environment for me and the dogs
• Cleaned up dogs messes

Sales Associate at Kohl's (2023-12 – 2024-01)

• Assisted customers with product selections and store navigation.
• Organized merchandise displays to enhance customer shopping experience.
• Processed transactions accurately at the cash register.
• Collaborated with team members to ensure efficient inventory management.
• Provided information about sales promotions and loyalty programs to customers.
• Handled customer inquiries and resolved issues promptly and effectively.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Handled customer complaints in a professional manner.
• Worked with fellow sales team members to achieve group targets.
• Assisted customers with product selection, sizing and styling