Danielle Helm
Behavioral Health & Recovery Support Manager | Crisis Intervention
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About
Results-driven behavioral health professional with expertise in crisis intervention, recovery planning, and team leadership. Skilled in motivational interviewing and peer support, consistently driving improved client outcomes across diverse populations.
Experience
Recovery Support Specialist Manager - Connections Health Solutions - Kirkland, WA
(2025-08 - 2026-05)
- Led daily operations and staff scheduling for a recovery support team, optimizing coverage and resource allocation
- Implemented targeted training programs that elevated team competencies in behavioral health interventions
- Compiled monthly performance metrics reports and delivered coaching sessions to drive continuous team improvement
Recovery Support Specialist - Connections Health Solutions - Kirkland, Washington
(2024-11 - 2025-08)
- Delivered crisis intervention and active listening support to individuals experiencing acute mental health challenges
- Facilitated support groups and one-on-one sessions, promoting engagement, resilience, and personal growth
- Collaborated with multidisciplinary healthcare teams to ensure comprehensive, coordinated client care
Certified Peer Support Specialist - Family Health Center, Inc. - Omak, Washington
(2021-04 - 2023-04)
- Provided certified peer support and motivational interviewing to clients in clinical settings, advancing recovery goals
- Coordinated referrals and developed personalized care plans in partnership with healthcare professionals
- Conducted community outreach connecting underserved populations with essential mental health resources
Education
Certificate - Peer Support (2026-03)
License - Peer Support Specialist (2022-04)
GED (2022-02)
