Assistant Property Manager - Bozzuto Management - Camden, NJ
(2024-08)
- Assisted in day-to-day operations of residential and retail properties, ensuring smooth management and tenant satisfaction.
- Responded promptly to tenant inquiries, maintenance requests, and complaints, maintaining a high level of customer service.
- Prepared lease agreements, renewals, and move-in/move-out documentation.
- Coordinated property tours and processed rental applications and background checks.
- Maintained accurate tenant records, rent rolls, and correspondence files
- Collected rent and monitored delinquencies, issuing late notices and coordinating collections as needed.
- Assisted with preparation of monthly financial reports, budgets, and expense tracking.
- Processed invoices and purchase orders for vendor payments.
- Supported the Property Manager in preparing annual operating budgets and forecasting expenses.
- Scheduled and supervised maintenance work orders, inspections, and vendor services.
- Conducted regular property inspections to ensure compliance with safety, cleanliness, and maintenance standards.
- Coordinated repairs, renovations, and preventative maintenance schedules.
- Monitored utility usage and implemented cost-saving measures.
- Assisted with marketing vacant units through listings, signage, and online platforms.
- Supported leasing efforts by conducting showings and explaining lease terms to prospective tenants.
- Contributed to occupancy goals through tenant retention strategies and lease renewal programs.
- Ensured compliance with fair housing regulations, property codes, and company policies.
- Maintained accurate documentation for audits and property inspections.
- Prepared reports for ownership and management review.
Leasing Manager - AION Management - Cherry Hill, NJ
(2019 - 2024)
- Follow up with leads, emails, phone calls.
- Tours daily with prospects showing them our highlight features and amenities
- Deal with resident complaints and worked on fixing any issues
- Helped with delinquency reports and court orders
- Assisted with renewals and prepared leases.
- Analyze and track market trends, rental rates, and competition to establish competitive rental rates
- Assisted with township for CO orders and permits
- Strong and confident verbal and written communication skills
- Great customer service
- I work with maintenance requests and assist with scheduling.
- Report to property manager for a 434-apartment complex (A class property)
- Reviewed lease terms and violations with tenants
- Fair housing regulations
- Trained all new hires and went to other properties to train new employees
- Competitor comps and toured each competitor property
- Scheduling for each employee
Server/Bartender - The Jug Handle Inn - Cinnaminson, NJ
(2021-04)
- Excellent service to customers at the restaurant
- Handled multiple tables, ran food to three different bars.
- Always mindful or sanitation and safety considerations when handling food
- Maintained full product knowledge of menu and specials.
- Cleaned and reset tables promptly and efficiently for incoming customers.
- Restocked all server and kitchen supplies including dips.
- Recorded food and drink orders
- Handled the kitchen and a lot of food tickets and drink tickets.
- Works very well under pressure.
- Trained new hires.
- Handled Door dash, to go orders, catering orders.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers' needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Check customers' identification and confirm it meets the legal drinking age.
- Restock and replenish bar inventory and supplies.
- Stay guest focused and nurture an excellent guest experience.
Pharmacy Technician - Paramount Drug - Riverside, NJ
(2010 - 2019)
Pharmacy Technician with 9 years of experience in retail pharmacy. Recognized for the ability to efficiently dispense medication and package prescriptions.
- Answer high volume phone calls on multiple lines, tend to the fax machine.
- Help prepare and give out prescription medication.
- Take prescriptions over the phone and in person.
- Fill prescriptions according to the right doses and directions
- Work with Health Professionals such as insurance companies and doctor offices for different reasons which could include drug duplication, evaluating doses, drug interactions, refill early overrides.
- Work with Prescribe Wellness (Medicare Website) which boosts pharmacy star ratings.
- Courtesy calls patients when refills are due or special items ordered for patients.
- Check in narcotics, control, and regular drug orders every morning which get delivered by Amerisource Bergen Wholesaler
- Mix different medications (antibiotics, Mouth wash), count pills, measure medication to the exact amount needed.
- Label and give instructions for each medication.
- Assist insurance companies with audits and overrides.
- Work with RX 30 Pharmacy System & RX POS system
- Work on register taking payments/Settled cash register at night.
- Trained new pharmacy technicians on the RX 30 system.
- Able to do prescriptions in a quick timely manner to maintain good customer service.
- Established great relationships with customers.
