Danvert Tom

Director of Information Technology

Talent

Tohatchi, NMMember since July 30, 2026

Maintain Metaswitch software/clientsCross Training with Provisioning and Central OfficeInstalled and configured Numera Track-IT SoftwareDevelopmental Supervisory TrainingAssist and Troubleshoot SAGE Accounting Software

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About

Create department goals, objectives and plans for casino operations Developed and maintained internal agreement forms on all business IOT devices. Familiar with vendors such as (Aristocrat, IGT, AGS, Scientific Gaming (CMS-SMS), Incredible Technologies, Everi, Konami, interblock, Avalon Gaming, GHA, iT1 Source, Agilysys (POS), BMC Footprints, Clear Company, Crowdstrike, Darktrace, Fortunet, Gaganation, IDVisor, JCM technologies, Mid-America, Netwrix, Omnigo, Play Network, Red Dot, Rx Music, Sentinel, Softchoice, Xerox and Yesco.

Experience

Director of Information Technology - Fire Rock Casino - Churchrock, NM

(2016-08)

Create department goals, objectives and plans for casino operations
Developed and maintained internal agreement forms on all business IOT devices.
Familiar with vendors such as (Aristocrat, IGT, AGS, Scientific Gaming (CMS-SMS), Incredible Technologies, Everi, Konami, interblock, Avalon Gaming, GHA, iT1 Source, Agilysys (POS), BMC Footprints, Clear Company, Crowdstrike, Darktrace, Fortunet, Gaganation, IDVisor, JCM technologies, Mid-America, Netwrix, Omnigo, Play Network, Red Dot, Rx Music, Sentinel, Softchoice, Xerox and Yesco.
Oversee department computer access and network security
Experience with Class II & Class III Gaming protocols
Organize and implement strategies for network infrastructure
Monitored network traffic with Solar winds and Darktrace
Organize and plan department meetings
Create and maintain IT Disaster Recovery Plan
Develop and maintain IT Governance
Plan, organize business continuity solutions
Coordinate maintenance windows for Gaming updates/upgrades
Provide department status reports to Leadership team
Evaluate department annual performance
Provide necessary IT related training for department
Implement and plan A/V Crestron hardware and software development
Installed and Dressed 480 patch cables
Purchase necessary hardware and software for casino operations
Install and maintain Bally’s Player Tracking Casino CMP and SDS Software
Familiar with Marketing MGT and Everi products
Maintain department order through SageX3 and Stratton Warren
Familiar with New Wave and CAML software for compliance
Maintain 80 virtual servers via vmware and vsphere
Install and maintain CoolSign 15.4 Network Manager Server Software and Brightsign platforms
Troubleshoot Front of house and back of house software and hardware
Maintained and Configured EMC Data Domain 6500 SAN Enterprise Manager Application
Configure and maintain cisco switches and routers
Analyze network and software for future improvements
Maintain reports on network security, network traffic and gaming financial data
Coordinate, implement and complete projects
Maintained and configured Kronos time clocks
Maintained and configured Moorse truetouch Keywatcher software and hardware
Maintained department capital budgets
Maintained tribal, state and department policy and procedures
Develop department disaster recovery plans
Maintain and prepare financial reports
Install and maintain server and end-user backups with Veeam
Develop and maintain network, computer, business cell phone, hardware and software agreement forms
Maintain and configured Agilysys POS software and hardware for restaurants
Coordinate plans with tribal regulations
Maintain network infrastructure with Surveillance and Gaming Regulatory
Maintain network security reports with Sophos and Cisco Amp
Maintain and coordinate Sharepoint modules for departments
Familiar with Easitrax software, Aristocrat Onlink software, xchange explorer and Global Cash

Casino Shift Manager (Secondary Position) - Fire Rock Casino - Churchrock, NM

(2018-11)

Maintain Casino operations
Assist with guests requests and disputes
Maintain employee and guest confidentially
Identify problems and issues, notify proper departments to resolve concerns
Motivate team members to go above and beyond
Provide daily shift reports to Leadership team
Knowledge in Ballys CMP player tracking software
Knowledge in MGT promotions with Players Club
Provide high quality guest services
Provide quick decisions on issues and problems

Network Operations Tech/IT Specialist - SACRED WIND COMMUNICATIONS - YATAHEY, NM

(2015-02 - 2016-08)

Maintained Windows Server 2008 and 2012
Installed and upgraded desktops/laptops to Windows 8 Pro and Windows 10 Pro
Update and close Spiceworks Work Order Tickets
Installed and configured Edgewave 20h Iprism for Lybrook School
Installed and configured Bitdefender software on all client machines
Provisioned customer and business phone numbers
Installed and maintained VMware ESXi 5.5 platform
Familiar with MACC customer master accounting software
Maintained tickets with the NOC
Installed and configured Cambium 320 and 420 antennas
Configured Netspan radios
inventoried all desktop/laptops
Installed and configured Polycom desk phones and conference phones
Create, update users with Office 365 business and essentials
Maintained domain with GoDaddy.com
Installed and configured cisco switches 3750’s
Maintained and configured Active Directory and Group Policies
Familiar with Occam networks
Climbed towers to install PTP radios
Provide technical support for the Yatahey Office, Albuquerque Office and Bloomfield Office
Installed video conferencing equipment in Yatahey, Bloomfield, Grants and Albuquerque