Darek Black

Experienced technical and operations professional with a strong background in customer service, equipment support, and logistics. Skilled in troubleshooting, documentation, and maintaining safety and service standards. Holds an Associate Degree in Electronic Engineering and a Class A CDL. Seeking a Technical Support or CDL role where reliability, technical skills, and hands-on experience can contribute to efficient operations.

Autobroker - Autos 2 Go LLC - Douglasville, GA

(2021-03)

• Managed vehicle sourcing, client consultations, pricing coordination, and transaction documentation to ensure smooth and accurate vehicle purchases.
• Provided direct customer support by identifying needs, coordinating vehicle options, and guiding clients through the purchase process from start to finish.
• Handled business operations including records management, scheduling, documentation accuracy, and compliance with vehicle sales requirements.

Service Technician - AT&T - Atlanta, GA

(2001-01 - 2021-01)

• Installed, troubleshot, and maintained internet, phone, and TV services while ensuring all equipment functioned properly and met company standards.
• Provided professional on-site customer support by explaining services, resolving technical issues, and ensuring a positive customer experience.
• Accurately documented service calls, completed work orders, and followed safety and quality guidelines while managing daily service routes efficiently.

CDL LTL Driver - Roadway Expressway - Atlanta, GA

(1991-02 - 2001-01)

• Operated commercial vehicles to safely transport less-than-truckload (LTL) freight while meeting delivery schedules and DOT regulations.
• Loaded, secured, and unloaded freight while verifying shipment accuracy and maintaining proper documentation.
• Provided professional customer service at delivery locations, ensuring timely pickups, accurate deliveries, and clear communication with dispatch.

Associates degree - Electronic Engineering (EET) - Dekalb Tech Institution (1994-06)