Director of Training & Staff Development at Wisconsin State Department of Corrections (Present)
- Lead statewide training initiatives and manage the Bureau of Training and Staff Development (BTSD)
- Oversee pre-service officer training, Agent Basic Training, and staff development programs at the Corrections Training Center
- Provide policy recommendations and chair the Training Advisory Group to define training needs and priorities
- Collaborate with executive management on strategic staff development decisions
Assistant Vice President – Global Assignments and Culture at USSA International, LLC (2024-01 – 2025-12)
- Developed Global Mobility and Secondment programs to build cultural competence and business acumen
- Designed foundational learning and leadership development infrastructure
- Identified company-wide developmental needs and implemented tools and programs to educate and recognize performance
- Designed organizational performance management process and tools
Senior Manager, HR Strategy, Learning & Development at Kaiser Permanente (2017-01 – 2024-12)
- Led implementation and management of leadership development programs from needs assessment through curriculum design and delivery
- Designed organization-wide virtual and classroom-based Manager/Leadership skills development programs; over 4,000 People Managers completed the program
- Conducted in-depth skills needs assessments and designed learning programs mapped to organizational competencies
- Raised Learning and Leadership Development function's profile through comprehensive "Voice of the Customer" feedback program
Internal Learning & Development Lead at The Adaptavist Group, Inc. (2017-03 – 2017-11)
- Served as primary internal learning and development resource for global IT services organization
- Managed full learning lifecycle including assessment, design, delivery, evaluation, and continuous improvement
- Supported client-facing training operations
Contract Consultant at Multiple Clients - Independent Learning & Development Consultant (2015-06 – 2017-02)
Learning and Development Manager, EMEA at Korn Ferry Futurestep (2016-05 – 2016-12)
- Designed, implemented, and facilitated RPO Boot Camp for new recruiters
- Led Talent Development Programs across EMEA and managed LD Consultants in multiple European locations
- Facilitated Career Pathing programs for people managers
AGM Learning & Development Manager at International SOS (2015-12 – 2016-05)
- Led capability and skills assessment and organizational capability strategy development
- Redesigned Employee Induction and Onboarding programs
- Coached and developed Assistance Operations team members
Learning Academy Manager at Royal Bank of Scotland (2015-06 – 2016-01)
- Designed and launched the Bank's first internal professional consulting skills curriculum
- Managed team of Learning Consultants and Instructional Designers
- Served as SME for organization-wide Leadership Development Programs
Director, Global Learning Program Office (PMO) at GP Strategies – HSBC PLC (2014-01 – 2015-12)
- Created and managed Program/Project Management function for global outsourcing of all Learning & Development programs
- Ensured alignment with financial regulatory compliance standards (AML, Anti-Bribery, Data Security)
- Led transition of Learning PMO from GP Global to GP Strategies UK
- Hired, trained, and supervised global team of 12 Performance Consultants
- Held budget approval authority for all new learning Service Requests
Head of Learning and Development at Buro Happold, LLP (2011-01 – 2014-12)
- Provided strategic advice to global business on all Learning & Development matters
- Developed and delivered global leadership development programs mapped to business objectives and regional needs
- Managed global LD budget
- Designed core soft skills and business development courses
Senior Learning Consultant at Kaiser Permanente (2005-01 – 2011-12)
- Designed comprehensive Management Development Curriculum spanning multiple medical centers and clinic sites in Northern California
- Developed and delivered customized programs replacing expensive vendor solutions
- Key role on project team creating organization's conversion to blended learning
- Redesigned New Employee Orientation and Onboarding programs across Northern California
- Led Diversity education efforts across multiple medical centers
- Facilitated Labor-Management contract implementation meetings for National Labor Agreement
- Delivered Leadership Development Programs to over 10,000 employees at Managerial and Supervisory levels
Independent Contractor at Independent Contractor (2003-01 – 2005-12)
Training Consultant at ABN-AMRO North America, Inc. (1999-01 – 2003-12)
Career Outplacement Consultant at Challenger, Gray & Christmas, Inc. (1998-01 – 1999-12)
Contract Training & Marketing Consultant at Bratcher Associates (1998-01 – 1999-12)
Program Director at Korea Foreign Language Institute (1996-01 – 1998-12)
Director of Sales & Marketing at Allen & O'Hara, Inc. (1993-01 – 1996-12)