David Hilleren

Coordinate required paperwork for international shipments for clients ensuring timely delivery of documents for discharge of goods - i.e. bill of lading, certificate of origin, official weight and commodity classification. Compile documents to comply with international regulations determined by country and commodity. File required U.S. Census export details in AES.

Freight Forwarding Manager - Guthrie-Hubner Inc - Duluth, MN

(2011-08)

• Coordinate required paperwork for international shipments for clients ensuring timely delivery of documents for discharge of goods - i.e. bill of lading, certificate of origin, official weight and commodity classification.
• Compile documents to comply with international regulations determined by country and commodity.
• File required U.S. Census export details in AES.
• Coordinate with clients for laboratory testing and certification required for entry into foreign country.
• Communicate with Federal Grain Inspection Services regarding necessary shipment documentation.
• Communicate with USDA PPQ to obtain certificate of sanitary regulations to enter country of discharge.

Retail Support Specialist - Best Buy Corporate - Richfield, MN

(2010-06 - 2011-08)

• Worked directly with retail supply chain team to ensure inventory was meeting customer demand.
• Monitor inventory performance across store locations and identify stock level issues, shrink concerns, and replenishment challenges.
• Assist with the implementation of corporate inventory initiatives, tools, and system updates in the field.
• Partner with supply chain teams to ensure accurate and timely product allocation, transfers, and deliveries.
• Analyze inventory reports and data to identify trends and develop insights for improving product availability and turnover.
• Support seasonal transitions, promotional events, and new product launches from an inventory readiness perspective.
• Guide store teams on inventory best practices, cycle counts, and compliance with inventory processes and tools.
• Collaborate with IT and systems teams to troubleshoot inventory system errors or mismatches.
• Collect feedback from stores regarding inventory tools and share with corporate teams to influence future improvements.
• Maintain reporting and dashboards to track resolution of inventory issues, trends, and KPIs.

Deputy of Counter Intelligence - Best Buy - Minnetonka, MN

(2009-06 - 2010-06)

• Established structure within precinct with high focus on foundational excellence
• Responsible for launching of Project Reboot within store
• Coached and developed a team of 14 agents
• Single point of contact for Geek Squad clients
• Strong emphasis on relationship building and development of agents

Magnolia Home Theater Professional - Best Buy - Minnetonka, MN

(2008-07 - 2009-06)

• Provided expert knowledge of premium assortment to make sales
• Single point of contact for customers to build lasting relationships
• Expand client base by utilizing in home consultation service and continuous contact with potential customers
• Effective communication with customers to personalize their Magnolia experience

Product Process Manager - Best Buy - Blaine, MN

(2006-08 - 2008-07)

• Responsible for recruiting, hiring, training, and development of over thirty employees.
• Established rhythm for merchandising standards
• Manage inventory levels, store merchandising, and loss prevention in order to maximize profitability.
• Ensure annual shrink budget is achieved through daily stock count process and loss prevention initiatives.
• Create, execute, and oversee plan to manage annual inventory of store.
• Thorough knowledge of space management systems as well as store inventory systems

Sales Supervisor - Best Buy - Blaine, MN

(2005-01 - 2006-08)

• Create and track business plan template to identify which key profit drivers are to be focused on for the next fiscal month.
• Accountable for establishing new initiatives to execute sales budgets for departments.
• Following labor budgets to schedule effective coverage in each department by analyzing sales trends from previous years.
• Researching business trends such as close rate, average sales per transaction, and units per transaction to gauge what coaching is needed in each area.

Bachelor's degree - Marketing - University of Minnesota-Duluth (1999-09 - 2004-08)