Roger Castle

Management Experience Overview

Operations Leadership

• Directed full life cycle of fiber network maintenance operations including planned outages, restoration, and high-priority troubleshooting.
• Managed complete fiber division operations during leadership transitions, ensuring continuity, performance, and staffing stability.
• Oversaw statewide operations for up to 50 OSP builds simultaneously, setting priorities, allocating resources, and ensuring profitability.
• Led warehousing, material planning, fleet management, and logistics across multiple markets.
• Responsible for operational documentation, reporting, and policy adherence.

Project & Program Management

• Managed multimillion-dollar construction programs including $15M regional builds and involvement in a $600M statewide fiber infrastructure project.
• Set operational KPIs, monitored progress, evaluated risks, and adjusted workflows to maintain schedules.
• Led cross-functional collaboration with design, engineering, and permitting teams to ensure projects stayed on track.
• Conducted bid walks, audits, closeouts, and quality inspections to meet client and regulatory standards.
• Established and monitored project budgets, reducing waste and improving material accuracy.

Team Leadership & Development

• Supervised multiple project managers, construction teams, troubleshooting crews, splicing groups, and subcontractors.
• Provided daily coaching, mentorship, and performance evaluation for both technical and operations staff.
• Created standardized processes for field operations, reporting, and safety practices.
• Opened new markets, staffed local teams, and established warehousing infrastructure for new build territories.

Client & Vendor Management

• Served as primary customer-facing leader for major accounts, ensuring alignment on scope, deliverables, timelines, and financial performance.
• Managed multiple vendors, negotiated timelines, monitored compliance, and resolved escalated issues.

Leadership Competencies

• Strategic Operations Management – Multi-market leadership, resource allocation, workflow optimization
• Project & Program Leadership – Scheduling, budgeting, KPIs, risk mitigation, performance reporting
• Team Development & Coaching – Supervising managers, field teams, subcontractors, and technicians
• Cross-Functional Collaboration – Engineering, design, permitting, safety, warehousing, logistics
• Vendor & Client Leadership – Contract oversight, stakeholder management, quality assurance
• Process Improvement – Operational standardization, documentation control, efficiency initiatives
• Technical Oversight – Fiber troubleshooting, splicing ops, wireless/modification projects, network builds
• Compliance & Safety Management – OSHA 30, PSSP, operational audits, regulatory adherence
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Management Experience Overview

Operations Leadership

• Directed full life cycle of fiber network maintenance operations including planned outages, restoration, and high-priority troubleshooting.
• Managed complete fiber division operations during leadership transitions, ensuring continuity, performance, and staffing stability.
• Oversaw statewide operations for up to 50 OSP builds simultaneously, setting priorities, allocating resources, and ensuring profitability.
• Led warehousing, material planning, fleet management, and logistics across multiple markets.
• Responsible for operational documentation, reporting, and policy adherence.

Project & Program Management

• Managed multimillion-dollar construction programs including $15M regional builds and involvement in a $600M statewide fiber infrastructure project.
• Set operational KPIs, monitored progress, evaluated risks, and adjusted workflows to maintain schedules.
• Led cross-functional collaboration with design, engineering, and permitting teams to ensure projects stayed on track.
• Conducted bid walks, audits, closeouts, and quality inspections to meet client and regulatory standards.
• Established and monitored project budgets, reducing waste and improving material accuracy.

Team Leadership & Development

• Supervised multiple project managers, construction teams, troubleshooting crews, splicing groups, and subcontractors.
• Provided daily coaching, mentorship, and performance evaluation for both technical and operations staff.
• Created standardized processes for field operations, reporting, and safety practices.
• Opened new markets, staffed local teams, and established warehousing infrastructure for new build territories.

Client & Vendor Management

• Served as primary customer-facing leader for major accounts, ensuring alignment on scope, deliverables, timelines, and financial performance.
• Managed multiple vendors, negotiated timelines, monitored compliance, and resolved escalated issues.

Management Experience Overview

Operations Leadership

• Directed full life cycle of fiber network maintenance operations including planned outages, restoration, and high-priority troubleshooting.
• Managed complete fiber division operations during leadership transitions, ensuring continuity, performance, and staffing stability.
• Oversaw statewide operations for up to 50 OSP builds simultaneously, setting priorities, allocating resources, and ensuring profitability.
• Led warehousing, material planning, fleet management, and logistics across multiple markets.
• Responsible for operational documentation, reporting, and policy adherence.

Project & Program Management

• Managed multimillion-dollar construction programs including $15M regional builds and involvement in a $600M statewide fiber infrastructure project.
• Set operational KPIs, monitored progress, evaluated risks, and adjusted workflows to maintain schedules.
• Led cross-functional collaboration with design, engineering, and permitting teams to ensure projects stayed on track.
• Conducted bid walks, audits, closeouts, and quality inspections to meet client and regulatory standards.
• Established and monitored project budgets, reducing waste and improving material accuracy.

Team Leadership & Development

• Supervised multiple project managers, construction teams, troubleshooting crews, splicing groups, and subcontractors.
• Provided daily coaching, mentorship, and performance evaluation for both technical and operations staff.
• Created standardized processes for field operations, reporting, and safety practices.
• Opened new markets, staffed local teams, and established warehousing infrastructure for new build territories.

Client & Vendor Management

• Served as primary customer-facing leader for major accounts, ensuring alignment on scope, deliverables, timelines, and financial performance.
• Managed multiple vendors, negotiated timelines, monitored compliance, and resolved escalated issues.