David Leombruno

My objective is to utilize my exceptional communication, problem-solving, and conflict resolution skills to provide outstanding service and ensure customer satisfaction. With my eight years of experience in customer-facing roles, I am adept at anticipating customer needs, handling challenging situations with tact and diplomacy, and fostering positive relationships with customers and team members. I am committed to delivering exceptional service that exceeds expectations, and I thrive in fast-paced, dynamic environments where I can apply my skills to deliver measurable results.

Attractions Attendant at Universal Studios Orlando Florida March 2020- Present

• Greeting guests and providing excellent customer service, including answering questions and providing information about the attraction.
• Operating ride or attraction equipment safely and efficiently, including starting and stopping the ride, loading, and unloading guests, and ensuring that all safety procedures are followed.

• Overseeing the day-to-day operations of the patient transport department, including scheduling, and assigning tasks to transport staff, and monitoring workflow and productivity.
• Conducting regular performance evaluations of transport staff and addressing any performance issues or concerns in a timely and appropriate manner.

• 2014-2017 Associate of Arts, Valencia College 
  • obtained college credits toward a degree in Business Administration
• High School Diploma at Lake Howell High
  • Honor roll student