Office Manager- Fire/Water Restoration Specialist
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"Dynamic Restoration Leader & Office Management Expert"
Crew Chief, Servpro of New Hanover, September 2019-February 2023 (Wilmington, NC)
Coordinated with crew to increase task productivity and communication.
Managed and controlled labor and consumable usage for assigned projects.
Provided leadership, insight, and mentoring to newly hired employees.
Reviewed completed work for consistency, quality, and conformance.
Assigned work and monitored performance of project personnel.
Interviewed prospective employees and provided input on hiring decisions.
Planned and delivered training sessions to improve employee effectiveness.
Office Manager, Albany Forrest Products, December 2018-August 2019 (Kelly, NC)
Maintained impeccable office organization for efficiency and professionalism.
Reviewed files and records to obtain information and respond to requests.
Managed, scheduled, and coordinated office functions and activities for employees.
Coded and entered daily invoices using in-house software.
Interviewed prospective employees and provided input on hiring decisions.
Communicated with all drivers via radio throughout the facility.
Conducted weigh-ins for all trucks and trailers entering and leaving the facility.
GED from James Madison High School
Water Restoration Certification from IICRC, Kinston, NC (September 2015)
Applied Structural Drying from Reets Drying Academy, Sharpsburg, GA (August 2022)
