IT Project Coordinator / IT Support Specialist
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Organized and detail-oriented IT professional, with over a decade of experience in technical support, operations, and project coordination. Proven ability to manage project timelines, support cross-functional teams, track action items, and communicate effectively with stakeholders. Highly skilled at managing a successful, proficient, and functional Help Desk / Support Desk.
IT HELPDESK MANAGER / E-TeleQuote Insurance / August 2022 - April 2025
SYSTEM ADMINISTRATOR / E-Telequote Insurance / February 2020 - August 2022
LICENSED INSURANCE AGENT / E-Telequote Insurance / February 2020 - September 2019
ADVANCED IT ENGINEER / General Dynamics / July 2016 - May 2019
CUSTOMER SUPPORT - ACCOUNT MGR / eBow.biz / May 2009 - Current
PC TECHNICIAN - PROJECT COORDINATOR / General Dynamics / January 2009 - July 2016
University of Phoenix / Bachelor's Degree - Information Technology
University of Phoenix / Associate's Degree - Arts (Website Design)
In process of getting (PMP Cert)
