Content Screener (Part-Time) - Legacy.com
(2017-10 - 2024-12)
The primary task of this position is to read Guest Book messages before they are posted online to ensure that inappropriate or offensive material does not appear in the Guest Book.
Constructed Response Scoring (CRS) Professional (Part-Time) - Educational Testing Service (ETS)
(2015-01 - 2019-06)
- Using ETS guidelines, evaluate and calibrate K-12 written short answers or essays with work taking place online during prescribed days and times
Social Media Content Evaluator – Flexible (WFH - Part-Time) - Appen Global
(2017-04 - 2018-03)
- Online Content / Social Media Evaluator evaluating the quality and relevance of information in my assigned area which may be newsfeed, ads or search results using the proprietary site tool where I then provide input on whether each piece of information is the most effective and relevant content.
Release Manager/Sr. IT Project Mgr. (recently retired) - Country Financial
(2015-04 - 2017-04)
Coordinate and monitor projects or programs from initiation through delivery and close. Gather required data from end-users to evaluate objectives, goals, and scope to create specifications. Serve as liaison between technical and non-technical departments in order to effectively manage expectations, scope, schedule and budget to ensure targets and requirements are met.
Ensure projects are completed on schedule and within budget. Keeps leadership informed of key issues that may impact project completion, budget, or other results.
- Release Manager: assist with the planning, communication, and day-to-day coordination of implementation activities for multi-track project.
- Project Manager: works closely with track leads and program leadership to ensure day to day execution
- Manage multiple project plans and associated budgets, resource allocations and necessary phase gates throughout the project life cycle
- Communicate status, milestones and timelines clearly to all stakeholders, project owners and business sponsor
- Well versed with solution delivery life cycle methods to create critical paths, organize project resources, anticipate next steps and follow up as needed
- Adept at producing deliverables such as project charter, project plans, resource allocation maps, communication plans and status reports
- Identify, communicate and escalate, as needed, risks, issues, and deviations from plan and will be involved in working with a list of enhancements & responsible for looking across the organization via IT and business to define risk to releases & release schedules
Quality Rater (Part-Time) - WorkforceLogic
(2013-08 - 2014-08)
- Reviewed and commented on tasks in deliberation – reviewing and discussing the basis of disagreement with reference to and citations from specific guidelines.
- The overall quality rating job basically considers the quality, legitimacy, and trustworthiness of chosen advertisers.
Team Manager - NTTData Consultant/State Farm Insurance
(2008-03 - 2015-04)
- Managed execution of services; managed delivery.
- Support client manager and delivery manager for client expectation management and client satisfaction on delivery related aspects; proactive productivity improvement, best practice usage, and innovation working closely with delivery managers.
- Provide capacity forecasting processes; assess and conduct performance of team members.
Program/Phase/LoB Implementation Coordinator - NTTData Consultant/State Farm Insurance
(2008-03)
- Coordinate and manage projects, application area, product, or suite of products
- Support Programs/Project Managers
- Serve as subject matter expert (SME) on the execution structure, roles, interactions, and contacts
- Owning or tracking the resolution of risks and issues
- Determine proper owner of questions, problems, etc.
- Assist with scheduling, planning, forecasting work
- Resolve communication gaps by gathering input and feedback, documenting, negotiating, facilitating, researching
- Assist with the completion of status reports
- Facilitate meetings to set agenda, arrange for presenters, facilitate discussion, arrange environment, ensure action items are completed
Release Implementation Coordinator (Auto/Fire/Mutual Funds/Bank, Special Projects) - NTTData Consultant/State Farm Insurance
(2008-03 - 2015-04)
Accountable for production implementations of project deliverables.
- Manage the planning/design/coordination of the implementation test and final deployment activities while providing assistance to the project coordinators as needed.
- Assume both the project and implementation coordinator roles for Special Projects' work efforts.
- Coordinate Release Timelines, Report Status using a Task Tracking mechanism, creating and facilitating quality reviews of an implementation plan, checkout list, backout plan, and Release Acceptance.
- Responsible for the operational/implementation activities of Software and Hardware changes and release process.
- Ensure adherence to all implementation activities relating to change and release processes and objectives
- Attend and participate in Change Advisory Board (CAB) meetings.
- Assist and help in developing formal Change and Release processes
- Monitored and took action when necessary to ensure responses to change requests were within the agreed time schedules.
- Monitor change requests for risk, categorization, accuracy & completeness.
- Work with Project Managers and IT Project Owners in planning Release Calendar
- Produce detailed implementation plans for Releases
- Validate Release Plans in Forward Schedule of Change
- Ensured adequate resources are available for planned releases according to the defined process.
- Dealt with and collaborated failures in the delivery of changes during releases – promptly and appropriately
Director/Manager - RLI Corporation
(1989-09 - 2007-07)
For more than 17 years, I attained diversified experience in managing Policy Administration Systems (PAS) and compliance projects. Extensive background in project management and process solutions. For more than ten years, I was responsible for RLI's property and casualty submission and policy issuance systems. Responsibilities included being the point of contact for P&C VPs, product directors, customers, and internal affairs.
- Managed cross-divisional teams performing form filings, workflow, design, writing xml/xslt rules, implementation, UAT, maintenance, and Helpdesk support calls.
- Having directed and managed .NET rating/quoting/policy management integrations, I gained measurable skills in administering team efforts migrating older legacy technology and data transformation to newer methodologies using .NET toolsets.
- Over seven years' experience working with offshore entities in development, testing, resolution and implementation of technical interactions, project control and communications.
- Manage the planning/design/coordination of the implementation test and final deployment activities while providing assistance to the project coordinators as needed.
- Assume both the project and implementation coordinator roles for Special Projects' work efforts.
- Coordinate Release Timelines, Report Status using a Task Tracking mechanism, creating and facilitating quality reviews of an implementation plan, checkout list, backout plan, and Release Acceptance.
- Responsible for the operational/implementation activities of Software and Hardware changes and release process.
- Ensure adherence to all implementation activities relating to change and release processes and objectives
- Attend and participate in Change Advisory Board (CAB) meetings.
- Assist and help in developing formal Change and Release processes
- Monitored and took action when necessary to ensure responses to change requests were within the agreed time schedules.
- Monitor change requests for risk, categorization, accuracy & completeness.
- Work with Project Managers and IT Project Owners in planning Release Calendar
- Produce detailed implementation plans for Releases
- Validate Release Plans in Forward Schedule of Change
- Ensured adequate resources are available for planned releases according to the defined process.
- Dealt with and collaborated failures in the delivery of changes during releases – promptly and appropriately
