Deborah K. Trent

Dynamic and results-focused professional with expertise in optimizing workflows, coordinating schedules, and supporting high-level operations to ensure smooth business functions. Proven history of success in managing complex logistics, streamlining administrative processes, and leading high-priority projects with precision. Demonstrated ability to anticipate operational needs, resolve scheduling conflicts, and maintain seamless communication across departments.

Adept at improving efficiency through effective time management, resource planning, and strategic problem-solving, while consistently enhancing productivity and service quality. Skilled in utilizing scheduling software, preparing detailed reports, and maintaining accurate records to support organizational objectives.

Clerk - ABF Freight - Louisville, KY

(2025-01 - 2025-12)

• Scheduled delivery of freight orders to residential customers.
• Answered phones and either scheduled a pick-up or gave an eta for driver's arrival.
• Performed driver check-in at the end of shift.
• Created spreadsheets from random driver check-in manifests for management review.
• Scanned bill of ladings to billing department for entry in computer system.
• Entered delivery receipts in system to complete daily manifests.
• Handled customer service calls from customers and other ABF terminals.

Administrative Assistant/HR Representative - Axis Engineering - Dundee, MI

(2017-01 - 2024-12)

• Processed POs for invoicing to ensure timely completion, facilitate accurate financial reporting, and support efficient month-end closing.
• Updated and maintained internal prototype tracking for Dundee 2 daily to deliver weekly presentations and keep stakeholders informed.
• Scanned and digitally archived completed job paperwork in QAD to confirm efficient retrieval and maintain compliance with record-keeping standards.
• Generated quotes for tooling engineer, analyzed BOMs, and coordinated material acquisition with purchasing to optimize project timelines and cost efficiency.
• Managed and/or booked Travel arrangements, airline reservations, hotel lodging, and rental car procurement when needed, for associates traveling to work at another plant within our company.
• Participated in weekly end of arm meetings to provide updates on tool development and align with production goals.
• Managed MROs in OnBase, monitored order status, and followed up on delays to confirm timely procurement and minimize production disruptions.
• Oversaw distribution of mail to assure delivery of inter-office as well as external correspondence and assist effective communication across departments.
• Organized and managed logistics for luncheons, holiday events, and activities to create positive and engaging workplace atmosphere.
• Operated and sustained weekly popcorn service for plant associates, contributing to team morale and employee satisfaction.
• Welcomed customers and vendors, maintained clean/organized break room, and restocked supplies to optimize client and employee experience.
• Administered ordering of office essentials and tracked daily time tickets with QAD and Excel to deliver resource availability and accurate timekeeping.
• Supervised employee attendance in ADP system to track time off requests and update records.
• Enhanced job traceability and quality control by producing detailed Die Job Books, including accurate documentation, photo transfers, and efficient breakdown for recordkeeping.
• Developed comprehensive End of Arm "books" for tool completion, maintained accurate inventory, and evaluated job progress to ensure timely production flow.
• Managed/and or created travel arrangements for associates needing to work at another plant within our company through Concur.
• Ensured efficient communication with internal/external stakeholders by managing multi-line phone systems for two plant locations and optimizing call routing and response times.
• Created sign-in sheets for town hall meetings and supported executive communication by assembling engaging PowerPoint presentations.

Engineering Administrative Assistant - Axis Integration - Britton, MI

(2015-01 - 2017-12)

• Streamlined office operations by ordering supplies, organizing stock room, ensuring resource availability, and reducing downtime.
• Maintained comprehensive records management by tracking and filing all job-related documents as well as ensuring easy access to both active and archived files.
• Coordinated and managed logistics for luncheons, parties, and holiday functions to create positive work environment and optimize team morale.
• Managed project timelines by participating in weekly job scheduling meetings and providing insights for on-time project completion.
• Strengthened client and vendor relations by greeting all visitors, fostering welcoming and professional atmosphere, and supporting positive interactions.
• Improved payroll accuracy by processing weekly time tickets in QAD and ensuring timely/precise compensation for all employees.
• Facilitated project tracking and management by assigning Job numbers for new projects and ensuring seamless integration into production workflows.
• Optimized financial processes by entering and invoicing POs in QAD and guaranteeing accurate billing and revenue tracking upon project completion.

Dispatcher - Haggerty Logistics - New Boston, MI

(2013-01 - 2015-12)

• Ensured compliance and operational efficiency by performing driver check-ins and managing essential driver paperwork, including Vehicle Inspection Reports (VIRs) and logs.
• Optimized freight costs by analyzing/adjusting schedules for tender requests from multiple plants and enabling timely and cost-effective expedited freight runs.
• Improved customer satisfaction by successfully managing service inquiries from both internal/external customers and ensuring prompt resolutions.
• Enhanced fleet productivity by dispatching drivers through Sylectus software and securing external loads via platforms, such as XPO Logistics, Active Aero, CH Robinson, and Protrans.
• Increased revenue tracking accuracy by building and dispatching loads in Sylectus and compiling weekly Excel reports to monitor revenue per driver hour.

Manifest/Appointment Clerk - Saia Motor Frt. - Toledo, OH

Outpatient Registrar - St. Joseph Mercy Ann Arbor - Ann Arbor, MI

Legal Secretary - Mary Jane M. Elliott P.C. - Novi, MI

Billing Clerk - The Connection - Taylor, MI

Assistant - Standard Federal Bank - Westland, MI

Edsel Ford High School Dearborn, MI