Deborah Royal

Accomplished and initiative-taking property management professional with over 20 years of experience with a history of success in multi-family and single-family housing. Proficient in enhancing tenant satisfaction, efficiently overseeing property operations and elevating company profile with target market.

Leasing Consultant - Camden Property Trust - Peachtree City, GA

(2003-01 - 2011-01)

• Demonstrate proven sales skills with both internal and external customers.
• Use exceptional customer service skills in showing apartments to potential residents.
• Efficiently process applications for approval and confirm completeness.
• Prepare required lease packages and ensure document accuracy.
• Maintenance professional relationships with current residents in follow up and lease renewal.
• Walk units before move-in to make sure it is up to our standards.
• Provide exceptional customer service to residents when resolving issues.
• Participate in outreach marketing and social media to generate new business.

Assistant Manager - Camden Property Trust - Peachtree City, GA

(2011-01 - 2014-01)

• Manage collection of resident rent payments/previous residents and maintain/monitor accounts.
• Manage sales processes with leasing team to achieve sales goals as well as effectively manage daily tasks of the sales team.
• Assist Community Manager and sales team on pricing and leasing as well as other projects.
• Prepare outreach marketing plans to establish relationships with local businesses to bring in new prospects.
• Generate lease renewal offers to current residents and follow up.
• Perform mid-month close and month end close.

Assistant Manager - Camden Property Trust - Atlanta, GA

(2014-01 - 2015-01)

Assistant Manager - RangeWater Real Estate - Richmond, VA

(2015-01 - 2017-01)

Multi-site property managing Cedar Broad, Marshall Street, Shockoe Main & Shockoe Commons – all duties and responsibilities were for a multi-site property.

• Manage collection of resident rent payments/previous residents and maintain/monitor accounts for multi-sites.
• Manage sales processes with team to achieve sales goals as well as effectively manage daily tasks of the sales team.
• Assist Community Manager and sales team on pricing and leasing.
• Prepare outreach marketing plans to establish relationships with local businesses to bring in new prospects.
• Generate lease renewal offers to current residents and schedule follow up.
• Perform mid-month close and month end close.

Community Manager - RangeWater Real Estate - Chester, VA

(2017-01 - 2020-01)

• Supervise leasing and maintenance team to ensure profitability to ownership and management company.
• Prepare reporting to Regional Director and Ownership which included mid-month close, month end close, variance reports, marketing plans, and other projects.
• Prepare yearly Budgets for ownership to ensure profitability.
• Manage costs by adhering to the property Budget and collaborating with vendors.
• Pay invoices in a timely manner and watch spending to make sure the property is complying with the Budget.
• Maintaining professional relationships with residents and vendors.
• Schedule resident events to maintain a relationship and encourage renewals.

Community Manager - RangeWater Real Estate - Macon, GA

(2020-01 - 2023-01)

Assistant Community Manager - RangeWater Real Estate - Cartersville, GA

(2023-08 - 2025-01)

• Instrumental in a new Lease Up Build To Rent community by touring prospects, bringing occupancy to 87% within a year of opening.
• Tour incoming prospects and follow up daily to increase occupancy.
• Manage collection of resident rent payments/previous residents and maintain/monitor accounts.
• Prepare market survey by contacting local competitors and completing a weekly report for ownership.
• Assist Community Manager with ongoing marketing to generate business, plan resident events, as well as other projects needed for ownership.

Assistant Community Manager/Community Manager - RangeWater Real Estate

(2025-01 - 2025-05)

Assisted in a new Lease Up Build To Rent community by touring new prospects, follow-up and marketing, resident relations, collection of rent payments and performing special projects for Community Manager and ownership.

Assistant Community Manager - Allegiant-Carter Management

(2025-05 - 2026-02)

• Assist Community Manager with oversight of leasing team and training as well as special projects.
• Post rental collections, process late rent letters and oversee the administration of accounting functions for the community.
• Participate in monthly marketing and assist in the planning of resident events.
• Monitor resident delinquency, complete eviction paperwork as well as initiate collections for previous delinquent rent accounts.
• Collaborate with residents to manage and complete lease renewals.
• Address and resolve resident complaints while maintaining a high standard of customer service and professionalism.
• Conduct property tours, qualify prospective tenants, and complete lease agreements to maintain optimal occupancy levels.

Bachelor of Arts - Educational Foundations - Georgia State University (1986-01)