Deepa Wasankar

Highly accomplished and results-driven Redwood Workload Automation Administrator and SAP Basis & Workload Automation Administrator with extensive experience in system administration, end-to-end process automation, and job scheduling within complex enterprise environments. Proven expertise in configuring, upgrading, and maintaining Redwood Automation across multi-tier SAP landscapes. Skilled in reducing operational ticket volume through "shift-left" automation and driving release management across complex (Dev, QA, Prod).

Adept at migration projects, mock cutover executions, disaster recovery planning, and cross-functional integration to optimize batch performance and reduce operational overhead.

SAP CONSULTANT at INFOSYS (2024-08 – Present)

• Global Redwood Architecture & Administration: Administer and maintain global Redwood Workload Automation environments supporting complex SAP enterprise landscapes across Development, Quality, and Production environments.
• Upgrades & Migrations: Successfully planned, tested, and executed full Redwood system upgrades and SAP job migrations with minimal downtime and zero operational disruption.
• Cutover & SLM Execution: Spearheaded Software Lifecycle Management (SLM) and mock cutover tasks for major migration projects, including SAP Support Package (SP) upgrades and LiveCache integration.
• Process & Month-End Automation: Partnered with functional teams to design, test, and deploy automated batch processing solutions, automating critical Month-End (ME) and Quarter-End financial cycles to drastically reduce manual effort.
• Event-Based Orchestration: Designed complex job chains, submit frames, time windows, and event-based triggers to streamline inter-system dependencies and optimize process server workloads.
• Incident & Monitoring Enhancement: Configured proactive alert mechanisms and seamless ServiceNow integration for automatic ticketing, ensuring immediate response and resolution for failed or canceled critical batch runs.
• Performance Optimization & DR: Conducted ongoing system tuning, transport management, and disaster recovery (DR) simulations to maintain high reliability and operational resilience across all batch workflows.

SAP BASIS and HANA Consultant at Cognizant / Contracting (Large product company) (2022-08 – 2024-08)

• SAP Landscape & Support Management: Managed L2/L3 support operations across complex enterprise SAP implementations, resolving High and Critical incidents within tight SLAs while coordinating with external vendors and SAP Support (OSS).
• SAP Basis Administration & Infrastructure: Performed daily health checks, SAP HANA system/database installations and updates, kernel and client upgrades, SAP Router configurations, table partitioning, license/certificate renewals, system refreshes and SAP BTP administration.
• Redwood SaaS Migration & Administration: Led the end-to-end migration from legacy SAP CPS to Redwood SaaS; managed job chains, job definitions, gateways, event triggers, submit frames, and system time windows across Dev, QA, and Production environments.
• SLT & HANA Replication: Configured SAP Landscape Transformation (SLT) servers and managed real-time table replication into SAP HANA databases.
• Change, Transport & Release Management: Controlled system transports using Active Control and TMS; coordinated release deployments and tracked user stories and tasks through Jira. CHARM.
• Disaster Recovery & High Availability: Contributed to disaster recovery (DR) planning, preparation, and execution testing, ensuring minimal RTO/RPO across critical landscapes. Also supported another client and Executed DR procedures in response to an actual disaster.
• Continuous Improvement & Automation: Spearheaded process automation and "shift left" initiatives to reduce recurring tickets, improve issue resolution cycle times, and author standard operating procedures (SOPs).

Test Administrator at DRC (2019-03 – 2022-08)

• Established and updated objectives and tools for overall program and for each department to enhance operations.
• Made use of proprietary software to expedite scoring and test analysis
• Managed test materials to ensure secure confidentiality and integrity
• Meeting daily assessment targets as set by the organization ensuring high productivity
• Collaborated with team to analyze queries and provide clarity on assessment objectives.

Administrator at KUMON (2017-07 – 2018-07)

• Used learning assessments to regularly monitor student understanding of class concepts and materials.
• Applied various teaching aids to minimize learning gaps and instruct and motivate students.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Promoted classroom safety, collaboration and best practices.
• Tested and evaluated students on materials presented in workshops and classes.
• Improved student performance by defining clear goals and communicating performance metrics.
• Enhanced student comprehension and shortened learning process through new teaching methods.
• Increased student participation via engaging lectures and assignments.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Assisted students in retaining lecture information with creation of guides and course materials.

Test Administrator at NCS Pearson Professional Center (2006-01 – 2009-05)

• Coordinated technology operations and supported platform functionality across multiple systems.
• Resolved incidents efficiently and ensured timely restoration of services.
• Optimized performance, managed database schemas, and upheld data integrity and security throughout the platform.
• Diagnosed and troubleshot technical issues for a wide range of clients.
• Designed, planned, and delivered staff development and in-service training programs to enhance team skills and knowledge.
• Assessed program effectiveness and monitored compliance with regulations to ensure objectives were met.
• Maintained program documentation, records, databases, and websites to support research, reporting, and submission of incident and statistical data.
• Oversaw daily operations of education programs, supervised support staff, delegated tasks, and evaluated performance.
• Planned, managed, and controlled budgets while preparing detailed financial reports.

Industrial Training at Tarapur Atomic Power Station- NPCIL

• Reactor water level control
• Maintaining fuel bundle

Industrial Training at Indian Airlines

• Study the cockpit designs and functionality of the instruments.

MBA in INFORMATION SYSTEM – Mumbai Education Trust-MET

BACHLEORS in ELECTRONICS – SSBT COET

DIPLOMA in DIGITAL ELECTRONICS – Bombay Institute of Technology