Deepthi Penumutchu

Cloud security and Identity & Access Management (IAM) Analyst with 5+ years of experience driving enterprise-scale IAM/IGA transformations across global organizations. Deep expertise in SailPoint, identity lifecycle processes, access governance, Oracle Cloud infrastructure connecting with multiple clouds like AWS, Azure. Proven ability to translate complex business requirements into actionable user stories, functional specifications, and engineering-ready tasks.

Skilled in cross-functional collaboration with architecture, engineering, operations, compliance, legal, audit, and global business teams. Strong communicator with a track record of delivering governance models, process flows, and high-quality documentation in both Agile and Waterfall environments.

IAM Analyst - CSC Global - Delaware

(2019-09)

• Led business analysis for a global IAM/IGA modernization initiative, supporting migration from legacy home-grown platforms to Sailpoint/Azure across thousands of applications and diverse user populations.
• Provided L2/L3 operational support for SailPoint, including incident management, troubleshooting, and issue resolution.
• Experience in OOTB components like Connectors, SoD Policies, Role Based Access Control (RBAC), Workflows, Certifications, Birthright provisioning, Provisioning/Deprovisioning etc.,
• Documented current-state and future-state identity lifecycle processes include access requests, approvals, JML, certifications, and policy-based governance.
• Supported phased onboarding strategy for complex entitlement structures and multi-country workforce populations.
• Gathered and translated business, functional, and non-functional requirements into user stories, epics, process flows, and functional specifications.
• Collaborated with product, architecture, engineering, QA, and operations teams to convert requirements into delivery tasks, milestones, and acceptance criteria.
• Worked across Agile and Waterfall delivery models depending on program needs.
• Defined verification steps, approval checkpoints, and production readiness criteria for IAM/IGA releases.
• Produced high-quality BRDs, functional specs, governance models, process flows, user guides, and training materials.
• Facilitated workshops and delivered presentations to global stakeholders across business units and geographies.
• Leveraged AI tools to accelerate requirements drafting, documentation, summarization, and SDLC support.

Technology Analyst - Infosys - Bengaluru, KA

(2011-01 - 2016-10)

• Perform detailed analysis of business and technical requirements
• Designed solutions by customizing various standard objects of Salesforce.com SFDC and using other Platform based technologies such as Visualforce and Force.com.
• Led requirements definition for Salesforce solutions, align with business stakeholders, and translate needs into detailed requirements, use cases, data and report designs.

Masters - engineering management - Temple University, USA

Bachelor of Technology - JNTU University, Hyderabad, India