Deitra Smith

Highly accomplished Employee Relations Advisor with over 25 years of experience in complex investigations, conflict resolution, and policy development. Proven ability to coach management, mitigate risks, and foster positive work environments through objective empathy and strong interpersonal skills. Adept at collaborating cross-functionally and driving operational excellence in fast-paced settings, consistently delivering fair and compliant outcomes in alignment with organizational needs and legal requirements.

Associate Relations Advisor (Remote) - Lowe’s - Louisville, Kentucky

(2023-08)

• Conducted complex and confidential investigations to mitigate risks for the company while providing fair and consistent support to all employees and levels of management.
• Coached managers and senior leaders on proactive measures to prevent employee misconduct and violations of policies and procedures.
• Developed, approved, and facilitated corrective action plans to ensure compliance and enhance workplace standards.
• Identified trends, such as common violations, to assist in the development of training programs and the enforcement of best practices.
• Supported the legal department and collaborated closely with other departments, playing a critical role in fostering a positive work environment.

Employee Relations Consultant - Jefferson County Public Schools - 3332 Newburg Road

(2019-08 - 2023-08)

• Prepared and conducted thorough research for labor-management contract negotiations.
• Reviewed complex investigations and determined next steps in the progressive discipline process with precision.
• Advised upper management on effectively addressing issues and educating employees and stakeholders about policies, procedures, and available resources.
• Acted as the gatekeeper for employee evaluations, ensuring accuracy and fairness.
• Provided guidance to managers during the progressive discipline process and in conducting employee evaluations.
• Reviewed background checks, including criminal records checks, of applicants for employment.
• Facilitated due process meetings, grievance proceedings, and unemployment hearings, ensuring compliance with legal requirements.

Compliance Investigator - Jefferson County Public Schools - 3332 Newburg Road

(2003-02 - 2019-08)

• Led complex and confidential investigations related to Title IV, misconduct, policy and procedure violations, grievances, assaults, fraud, harassment, and discrimination.
• Engaged in continuous education on business practices, employment law, and investigative techniques to enhance investigation effectiveness.
• Provided resolutions to complaints, including mediation and appeals, ensuring just outcomes.
• Collaborated with Child Protective Services and local law enforcement agencies to resolve investigation cases effectively.
• Worked closely with legal representatives to handle arbitrations and tribunal proceedings.
• Delivered confidential documents to the district regarding employee relations matters.
• Oversaw the distribution of compliance resources, including federal and state postings, ensuring organizational adherence to regulations.
• Captured and managed demographic data for grants and public knowledge initiatives.
• Developed employee handbooks, new ethics policies, and mandated harassment and discrimination training sessions.
• Coordinated closely with unions to align contracts with the organization’s needs.

Court Designated Worker - Administrative Office of the Courts - 700 W Jefferson St

(1999-01 - 2003-02)

• Assisted judges, police officials, and the public with juvenile detentions and complaints to streamline processes.
• Worked directly with juveniles and families to connect them with essential community resources, such as therapy and housing services.
• Recommended probation conditions to court officials, including drug treatment, vocational rehabilitation, and mental health programs, ensuring holistic care.
• Oversaw and provided transitional services for program offenders, including probationary programs and referrals to appropriate community agencies and organizations.

Pretrial Officer - Administrative Office of the Courts - 700 W Jefferson St

(1997-01 - 1999-01)

• Conducted interviews with inmates and verified information utilized in court proceedings for accuracy.
• Supported inquiries by inmates and their families during the incarcerating process, providing necessary guidance and information.
• Certified to access state and federal records (NCIC) of arrested or incarcerated individuals to assist in legal matters.
• Presented cases to judges and county attorneys to help facilitate inmate eligibility for release, advocating for fair legal processes.

Site Manager/Coordinator - Louisville Diversified Services - 410 W Chestnut St

(1995-01 - 1997-01)

• Managed the facility and coordinated daily activities for clients to ensure effective operations.
• Matched clients with identified disabilities to appropriate jobs based on their abilities and limitations, promoting inclusivity.
• Recruited and trained new employees and/or volunteers to enhance service delivery.
• Established work schedules and assignments for employees to ensure adequate staffing and coverage for operational needs.

Masters in Business Management, MBM - Indiana Wesleyan University (2006 - 2008) Bachelors in Management - Indiana Wesleyan University (2003 - 2006)

Federal EEO Investigator Certificate-2026