Delia Couoh
To-go specialist, FOH trainer & Server
Talent
Agoura Hills, CAMember since June 16, 2026
Friendly and professional guest interactionsAchieve and exceed company sales goalsTeamwork and communicationBuild lasting customer relationshipsAdaptability in fast-paced environmentsCash handling and transaction accuracyAttention to detail
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Friendly and professional guest interactionsAchieve and exceed company sales goalsTeamwork and communicationBuild lasting customer relationshipsAdaptability in fast-paced environments
About
Accurately enter and verify orders using a POS system to ensure order accuracy Ensure a smooth and efficient to-go experience for guests Prepare to-go orders accurately
Experience
To-go specialist, FOH trainer & Server - Olive Garden - Thousand Oaks
(2021-11)
- Accurately enter and verify orders using a POS system to ensure order accuracy
- Ensure a smooth and efficient to-go experience for guests
- Prepare to-go orders accurately
- Train new hires on To-Go operations, POS usage, food packaging standards, and guest service techniques
- Demonstrate menu knowledge by promoting appetizers, drinks, and desserts to exceed daily sales goals
- Develop suggestive selling techniques, including tailoring recommendations based on guest preferences
- Ensure tables are properly maintained throughout the dining experience to enhance guest comfort and satisfaction
- Provide warm, attentive, and friendly service
- Prioritize guest needs in fast-paced environments
Seasonal Beauty Advisor - Ulta Beauty - Thousand Oaks
(2023-10 - 2025-04)
- Support promotional events, new product launches, and seasonal campaigns to drive engagement and increase sales.
- Demonstrate upselling and cross-selling techniques to drive purchases and meet both individual and store sales goals
- Educate guests on the benefits of applying for the Ulta Credit Card
- Promote sign-ups for our Ulta Beauty loyalty program by explaining rewards, welcome bonuses, and exclusive perks.
- Organize displays and testers to comply with visual standards
- Deliver great customer experience to ensure guest satisfaction which often leads to repeat visits and increased loyalty
- Communicate product knowledge with guests
- Process inventory adjustments for damaged, expired, lost or tester-converted products
- Process guest returns and exchanges
- Process and fulfill BOPIS orders in a timely manner
- Provide personalized makeup and skincare products to guests
Seasonal Sales Associate - Alo Yoga - Westlake Village
(2025-10 - 2026-01)
- Achieve store sales goals
- Educate guests on our products
- Build client relationships
- Optimize productivity & efficiency
- Resolve client needs quickly & efficiently
- Keep the store clean and organized
Education
Diploma - Westlake High School (2019 - 2022)
Licensed Esthetician - GK Academy (2023 - 2023)
Health Science Major - Moorpark College (2024)
Skills
To-go specialistFOH trainer & Server
