
Delisha Miller
Security Operations Leader | Documentation, Compliance & Administrative Specialist
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About
Based in Memphis, Tennessee. Independent, detail-driven remote professional with experience spanning client support, insurance compliance, legal documentation, and security consulting. Known for calm execution in high-responsibility environments, precise documentation, and the ability to manage sensitive information without supervision.
Currently operating a remote consulting practice while seeking stable, work-from-home opportunities aligned with documentation, compliance, and client support functions.
Experience
Security Account Consultant (Remote) at Pistols & Parchment Consulting (2024-01 – Present)
- Provide remote consulting support focused on security operations planning, documentation, and compliance readiness.
- Draft and review client-facing reports, proposals, and risk assessment summaries.
- Coordinate administrative and research functions related to contracts, licensure, and vendor partnerships.
- Maintain structured records and documentation supporting business development and operational planning.
Licensed Insurance Agent (Remote) at Insurance (various) (2023-01 – Present)
- Delivered remote policy support for property and casualty insurance clients.
- Reviewed, documented, and updated policy records in compliance with state and company regulations.
- Managed secure digital communications and maintained high client satisfaction standards.
- Navigated multiple systems simultaneously while maintaining accuracy and professionalism.
Court Researcher – Quality Control (Remote) at Equifax (2022-01 – 2022-12)
- Conducted detailed court record research for background investigations.
- Verified accuracy of legal documentation prior to final reporting.
- Ensured strict compliance with data protection, confidentiality, and quality standards.
- Identified discrepancies and escalated findings through established quality channels.
Psychiatric Technician at Middle Tennessee Mental Health Institute (2020-01 – 2020-12)
- Supported patient safety and documentation in a high-acuity psychiatric setting.
- Assisted with crisis response and de-escalation while maintaining detailed records.
- Worked collaboratively with clinical staff to ensure compliance with care protocols.
Youth Care Worker at Natchez Trace Youth Academy (2019-01 – 2019-12)
- Documented behavioral progress and incidents for at-risk youth populations.
- Supported structured rehabilitation programs emphasizing accountability and stability.
Education
Bachelor of Science in Forensic Psychology – Maryville University of St. Louis (2023-01)
High School Diploma – Beacon Central High School (2012-01)