Demarkcus Faison

To Obtain a position to apply my knowledge and training to become a skilled in HVAC

Car Wash Attendant - ROYAL CAR WASH - West Palm Beach, FL

(2025-04)

• Executed interior cleaning tasks such as vacuuming carpets, wiping surfaces, and polishing windows to maintain a pristine appearance
• Collaborated with team members to ensure smooth workflow during peak hours, minimizing wait times for customers
• Followed established safety protocols when handling chemicals and operating machinery to prevent accidents or injuries
• Provided exceptional customer service by greeting customers warmly, answering inquiries about services offered, and addressing concerns professionally
• Maintained accurate records of completed car washes and payments received using computerized systems or manual logs
• Collaborated with colleagues to develop innovative solutions for common challenges faced during the car washing process
• Maintained inventory levels of cleaning supplies by conducting regular stock checks and placing orders as needed
• Resolved conflicts or disputes with dissatisfied customers diplomatically while upholding company policies

Federal Work Study - Florida Career College - West Palm Beach, FL

(2022-08 - 2023-03)

• Researched answers or solutions as needed.
• Followed communication procedures, guidelines and policies.
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.

Trade school - Heating Ventilation and Air Conditioning - Florida Career College (2022-06 - 2023-03)