Communications Specialist
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Hello, my name is Demetria Redmond, I am a driven, highly motivated, Communications Specialist with over 5 years of experience.
● Develops communication standards, systems, and overall better practices that establish work flows within and beyond the business group.
● Strong skills in communication and stakeholder management, both internally and externally.
The House Restaurant & Catering / Social Media Manager
JAN. 2022 - MAY. 2022, Durham, NC
● Developed marketing content such as promotional materials and advertisements for social media.
● Utilized SEO best practices to increase the social media program's visibility and organic growth.
● Maintained the company's social media presence by posting messages, answering posts and monitoring responses.
● Revised, edited, proofread & optimized web content.
● Worked cross-functionally to enhance the overall user experience of website and store through UX and UI design principles.
● Improved and maintained web design and functionality using
● Created and presented website audit and improvement reports to upper management to optimize the general direction of the site.
● Builded, designed, and maintained visual aspects of the website.
● Maintained and optimized website host.
Lines for Life / Communications Specialist
● Responsible for strategic public relation plans- writing, implementation, measurement, and evaluation.
● Authored, pitched, and disseminated press releases and features.
● Produced corporate mailers for internal and external newsletters.
● Fostered an environment in which my team members were informed, supported, and engaged.
● Acted as a servant to the team, ensuring that team needs are being met.
● Promoted internal and external communication to improve transparency, help radiate information, and remove roadblocks.
● Followed through on beat sources for contacts and leads to gather information for stories.
● Performed research and checked all facts to maintain a high standard of journalistic integrity.
● Employed SEO best practices to ensure content is highly visible in search engines.
● Collaborated with Team Lead and Onboarding Consultants to ensure service excellence.
University of North Carolina at Pembroke / B.S. Mass Communications
● Minor in Journalism and Psychology
● Student Achievement Scholarship Recipient
● PRSSA Member (2018-2021)
