Demy Burnitz

Organized and reliable professional with experience in administrative support and banking, looking to bring strong customer service skills, attention to detail, and multitasking skills to a team-focused environment while helping things run smoothly day to day.

Administrative Assistant at Carnow & Associates, Ltd. (2022-11 – Present)

• Assist with the processing of client's retirement plan contributions, distributions, and loan requests in a timely manner
• Prepare and review plan documents, notices, and client communications for accuracy
• Help coordinate annual filings (e.g. Form 5500 and 1099R)
• Maintain effective communication with internal and external clients via phone, email, and written correspondence

Consumer Lending Specialist at Abbott Labs Employees CU (2021-06 – 2022-11)

• Processed consumer loan and credit card applications and partnered with underwriting to expedite approvals
• Delivered exceptional member support via phone and ticketing systems
• Assisted the title and accounting department as needed

Universal Banker at PNC Bank (2020-06 – 2021-06)

• Delivered excellent customer service by assisting members with routine banking transactions, opening and maintaining deposit accounts, identifying financial solutions to meet member needs
• Ensured compliance with banking policies and procedures while building strong member relationships