Certified Pharmacy Technician at Walmart (2023-10 – Present)
- Greeted customers warmly and provided assistance
- Managed multiple task efficiently in a fast pace environment
- Handled prescription medications with accuracy and care
- Liaised with insurance companies to resolve coverage issues
- Collaborated with pharmacist to ensure patient adherence
- Inputted, patient prescriptions accurately into the pharmacy system
- Maintained optimal stock levels for all medications
- provided direct assistance to patients regarding their prescriptions and health needs
- Manage cash, credit card, and other financial transactions accurately
- Filled prescriptions, meticulously, ensuring, correct dosage and patient information
Customer Service Representative at Alorica (2022-01 – 2023-08)
- Maintained customer accounts updating and recording, detailed information
- Oversaw customer financial accounts and process all account adjustments
- Provided tailored recommendations to customers based on their identified needs
- Addressed customers, questions and concerns regarding provided services
Resident Aide at Alderman Oaks (2021-03 – 2022-01)
- Insured residence were prepared for nighttime routines
- Provided direct care and assistance to residence throughout the night including personal hygiene
- Managed resident laundry and maintain cleanliness of common areas for the following day
- Developed daily plans to support resident activities and needs
Security Officer at Envera Systems (2020-01 – 2020-05)
- Verified resident access and insured secure entry into homes
- Monitored premises to prevent unauthorized access by individuals not permitted on client properties.
- Managed and de-escalate security situations promptly and effectively
Cashier/ Sales Associate at Forever 21 (2018-12 – 2020-01)
- Assisted customers with a courteous and helpful demeanor
- Provided sales for assistance and process transactions at the cash register
- Maintain the visual merchandising standards of the store by organizing and tidying sales sections
