Dennis Thorne
Customer service representative
Hire this person
Send a job offer directly to this candidate
About
I love to read books, I enjoy documentaries on Television. I have had enough experience in retail to know what to expect in this position as far as peoples expectations and how to deal with situations. I am at an age where I am looking forward to a career that helps me move forward in my life.
Experience
Started as receiving associate, unloaded trucks and stocked shelves. Transferred to Front End where I worked as a customer service associate, working as cashier and at customer service desk. Then promoted to Internet Fulfillment working curbside pickups, internet orders, deliveries, etc.which I coordinated with a team.
Lowe’s work description - Started as receiving associate, unloaded trucks and stocked shelves. Transferred to Front End where I worked as a customer service associate, working as cashier and at customer service desk. Then promoted to Internet Fulfillment working curbside pickups, internet orders, deliveries, etc.which I coordinated with a team. I left Lowes for a possible upgrade but it didn't workout very well for me.
Education
Luzerne County Community College
Computer Information Systems Major In Progress
August 15, 2015 May 20, 2019
-----------
Skills
- Sales Reporting
- Building Customer Relationships and Loyalty
- Merchandise Receiving and Handling
- Store Policies and Procedures
- Retail Metrics and Goals
- Safety and Cleanliness Standards
- Adaptable and Flexible
- Locating Merchandise
- Merchandising and Display
- Attention to Detail
- Flexible Hours
- Building Customer Loyalty
- Ability to Lift 40 pounds
- Computer Proficiency and Microsoft Office
- Engaging with Diverse Customers
- Sales Assistance
- Detail-Oriented
- Pollution Prevention
- Art History
- Project Management
- Sales Strategies
- Work Planning and Organization
- Managing Operations and Efficiency
- Performance Management
- Greet Guests
- Retail Management
- Sales Activities
- Customer Service
- Team Supervision
- Coaching and Mentoring
- Verbal and Written Communication
- Graphic Design
- Answering Research Questions
- Social Media Platforms
I didn't graduate but plan to complete once I am employed and can afford it.
