Pro Bono Client Intake Assistant - Frederick Community College – Paralegal Program - Frederick, MD
(2025-01 - 2025-12)
- Conducted client intake during FCC Pro Bono Days, gathering relevant information from individuals seeking legal assistance.
- Communicated professionally with clients regarding their legal concerns while maintaining confidentiality and professionalism.
- Assisted with collecting and organizing client information for review by supervising attorneys and legal professionals.
- Helped identify and document information relevant to clients' legal matters and potential service needs.
- Supported the intake process for individuals seeking access to free or low-cost legal services.
- Applied paralegal training in client communication, legal ethics, confidentiality, and professional conduct in a real-world setting.
Sales Manager - Reeds Jewelers - Frederick, MD
(2024-04)
- Supervise daily store operations, inventory, records, and financial accountability.
- Maintain detailed merchandise and transaction records with strong attention to accuracy and confidentiality.
- Handle customer concerns, repairs, and high-value transactions professionally and discreetly.
- Train and support associates while monitoring performance, priorities, and operational expectations.
- Open and close the store, maintain security procedures, and serve as a key holder.
Fine Jewelry Sales Associate - Signet Jewelers - Frederick, MD
(2022-06 - 2023-01)
- Provided personalized client consultations and maintained professional client relationships.
- Processed high-value transactions accurately and handled sensitive customer information.
- Managed merchandise organization, inventory, displays, and detailed product information.
- Resolved customer needs through attentive communication, problem-solving, and sound judgment.
Bartender - Darden Restaurants - Frederick, MD
(2020-03 - 2022-05)
- Managed multiple customer requests in a fast-paced environment while maintaining accuracy and professionalism.
- Handled cash, orders, and transactions with consistent attention to detail.
- Communicated effectively with guests and coworkers to resolve issues and maintain smooth operations.
Shift Manager / Server / Bartender - Matsutake Restaurant - Frederick, MD
(2015-02 - 2020-10)
- Created schedules, trained staff, monitored operations, and maintained inventory records.
- Handled cash accountability and coordinated daily shift responsibilities.
- Managed competing priorities while maintaining a professional and positive work environment.
